The Subsidiary Operations Manager will be a key member of a small team focused on delivering Finance Operations services to Amazon’s acquired subsidiaries. By becoming a trusted subsidiary partner, they help subsidiaries make decisions that meet operational and business objectives by crafting proposals, proactively identifying opportunities and sharing best practices. They will lead subsidiaries in designing workflows, defining business requirements, testing technical solutions, and navigating the transition to new processes and service models. The Operations Manager will own the achievement of organizational goals that improve productivity and reduce operational expense. In addition, they will collaborate cross-functionally with finance, operations, technology, and product teams to bring access to the tools, services and training needed to deliver the right results and drive future innovation.

Successful candidates will thrive in a challenging, fast-paced and often ambiguous environment. They will be experienced in process design, project management, continuous improvement, and change management across functions and geographies. They must have a passion for developing solutions to complex problems and a proven record of delivering outcomes with measurable results.

Key job responsibilities
- Work cross-functionally leading strategic efforts to extend Finance Operations services and tools to Amazon’s acquired subsidiaries, focus on Accounts Payable and Accounts Receivable processes
- Develop subject matter expertise in Amazon’s order to cash and procure to pay processes and technology across lines of business
- Understand the subsidiary business and its operational and strategic priorities, know the goals and pain points to delivery on requirements
- Deliver process and technical projects including requirements definition, system testing, process documentation, training and change management
- Collaborate across Finance Operations functions to identify opportunities for new subsidiary service capabilities, develop and execute plans to take opportunities from idea to implementation
- Measure and monitor impact of integration programs, build relationships with system and process owners to drive improvements in user experience, productivity and controllership
- Identify financial and operational risks to Finance Operations, the subsidiary and to Amazon, mitigate or reduce risk through improvement to operational processes, services structure and system features
- Communicate effectively with all stakeholders, establish a regular cadence of engagement with project stakeholders and Finance Operations support teams