Hybrid - Upon agreement between you and your supervisor, you are entitled to a flexible arrangement where you will be able to split your time between working from the office and working remotely. We are currently seeking an **Order to Cash Subject Matter Expert** to join the Global Order to Cash Organization. **Responsibilities:** + **Operations Support:** Identify and highlight opportunity and success areas in OTC Processes through data analysis, performance and operational reporting + **Transformation & Continuous Improvement:** Drive process improvement and efficiency through timely consolidation and accurate reporting of key initiatives across the global team + **Project Management:** Support the OTC director in implementation of strategic initiatives/decisions and ensure consistent project plans are aligned with schedule, cost, resource and quality guidelines + **Client Data Protection:** Drive overall compliance with CDP Policies + **Strategic Decision:** Contribute (as member of the leadership team) in the overall management and development of the O2C Tower, including the successful achievement of its goals and objectives **Qualifications:** + Background of End to End Order to Cash Process + Excellent verbal & communication skills + Determination to respond to tight deadlines. + Naturally driven to work with confidence in a complex business environment. + Excellent organisational skills, attention to detail (including the necessary paperwork) and ability to handle multiple tasks simultaneously + Ability to prioritize tasks, work under pressure, maintain clear focus and see action through to delivery + Inquisitive, pro-active and precise with strong credibility + Excellent time management skills + Strong supervisor and leadership skills + Service oriented professional who is able to build relationships across cultural boundaries. + Strong knowledge in MS Office Application specifically on Excel and Power Point and preferably with experience in Power BI + Experience in project management is preferred