Location: South Africa / Kenya 
Business Unit: IQVIA – Real World Evidence  
Reporting to: Associate Principal 

Role Overview 

The Study Manager is responsible for the operational planning, coordination, and delivery of Real World Evidence (RWE), observational, and global health projects across Sub‑Saharan Africa region. The role focuses on hands‑on project execution, ensuring projects are delivered on time, within scope, budget, and quality expectations, in compliance with IQVIA SOPs, local regulatory requirements, and client commitments. 

This role plays a critical part in enabling in‑country and multi‑country RWE delivery, working closely with local country teams, investigator sites, ethics committees, and global IQVIA functions. The Study Manager supports projects that often involve non‑traditional study designs, heterogeneous data sources, variable infrastructure, and country‑specific regulatory and operational constraints, requiring strong coordination and problem‑solving skills. 

The role operates under the guidance of senior project leadership and may manage multiple projects or workstreams simultaneously. 

Key Responsibilities 

Project Planning & Delivery 

Support end‑to‑end delivery of RWE, observational, registry, retrospective, and prospective studies across Africa 

Translate project plans into actionable timelines, milestones, and deliverables 

Coordinate start‑up, execution, monitoring, and close‑out activities 

Track project progress against plan and proactively manage deviations 

Maintain accurate project documentation, trackers, and study records 

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Cross‑Functional & Country Coordination 

Coordinate internal cross‑functional teams (e.g. clinical operations, data management, regulatory, epidemiology, biostatistics) 

Work closely with local country teams to ensure feasibility, site readiness, and operational alignment 

Support coordination with investigator sites, and third‑party vendors 

Facilitate internal and external project meetings and document actions and decisions 

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Stakeholder & Client Support 

Act as a day‑to‑day operational contact for assigned projects or workstreams 

Support client communications, including routine status updates, progress reports, and meeting preparation 

Escalate risks, issues, and changes appropriately to senior project leadership 

Support relationship management by ensuring reliable, transparent delivery 

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Risk, Quality & Compliance 

Identify project risks and issues, including country‑specific operational and regulatory risks 

Support development and tracking of mitigation actions 

Ensure compliance with IQVIA SOPs, quality standards, and applicable local regulations (e.g. ethics approvals, data protection requirements) 

Support audit readiness and inspection preparedness activities when required 

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Financial & Resource Support 

Support tracking of project budgets, forecasts, and resource utilization for assigned scope 

Assist in monitoring financial performance and cost drivers 

Support vendor oversight activities, including tracking deliverables and timelines 

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Africa‑Specific Context 

Support delivery in resource‑variable settings, including sites with differing infrastructure and experience levels 

Navigate country‑specific regulatory, ethics, and contracting processes 

Support studies that require on‑the‑ground coordination, site engagement, and local troubleshooting 

Contribute to scalable and sustainable RWE delivery models across multiple African countries 

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Required Qualifications & Experience 

Bachelor’s degree in life sciences, pharmacy, epidemiology, or a related field 

At least 1 year of experience in project coordination or project management within healthcare, clinical research, RWE, or public health 

Experience working with cross‑functional, matrixed teams 

Exposure to RWE, observational studies, registries, or public health projects is an advantage 

Experience working in South Africa and/or Sub‑Saharan Africa strongly preferred 

Locations: South Africa and Kenia

Key Skills & Competencies 

Strong organizational and planning skills 

Ability to manage multiple priorities and deadlines 

Clear and professional written and verbal communication 

Proactive problem‑solving and risk awareness 

Stakeholder management and collaboration skills 

Attention to detail and commitment to quality 

Comfort working in complex, fast‑paced d

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.