Description One North is a digital experience agency that combines curiosity, scale, and agility to shape the future. As part of TEKsystems, a leading provider of business and technology services, we offer boutique solutions to solve complex problems. Our multidisciplinary teams of strategists, designers, and technologists excel in research and discovery, experience strategy, design, experience management, and technology implementation. Whether clients are establishing a vision for an experience or optimizing an existing one, we help businesses understand their audiences, design experiences, maximize technology, and bring their digital ideas to life. The world’s most successful companies rely on us to forge the future through electrifying work that sparks innovation and drives results. Here’s what the opportunity supported through our TEKsystems Global Services (TGS) Talent Acquisition Team requires: Position Overview One North is seeking an energetic and motivated Studio Manager I with expertise in web product lifecycle management to be part of our studio team. In this role you will be responsible for managing multiple, multi-faceted studio teams responsible for web authoring, web maintenance, and product management, supporting a complex client portfolio. As a vital member of our team, you will report to, and be under the guidance of, Studio Operations, and you will partner cross-functionally with agency leadership to innovate and evolve current capabilities, ensuring KPIs and SLAs are met. The ideal candidate will bring experience from agency and studio backgrounds, with a robust track record in pitching, developing solutions/approaches, team formation, workflow oversight, client interactions, and reporting. The ability to effectively communicate both up and downstream is a must, along with a results-oriented and positive attitude. At least 5 years of leadership experience is preferred for this position. The responsibilities below are not exhaustive and may require adjustment based on internal and client requirements. This role will ideally be based in the Chicago area, but we are open to remote locations across the U.S. Responsibilities + Serve as the main client contact, overseeing communication, feedback, and team adjustments while building relationships to drive new initiatives and program growth. + Evaluate opportunities and formulate strategies to improve delivery standards, increase productivity, drive growth, and innovate, in collaboration with Operations and Practice. + Manage and mentor a group of multi-disciplinary team leads, which may include offshore teams and/or third-party vendors. + Ensure deliverables and plans are on track, risks are identified and mitigated, and problematic developments are assessed and resolved. + Develop methodologies to gather qualitative and quantitative data about the team and the work, surfacing results to optimize workflows, drive efficiencies, and enhance team performance. + Develop and present client business reviews, new business pitches, and leadership presentations. + Hold monthly Studio All Hands Meetings to provide team, business, and client updates. + Foster a culture of excellence, growth, and multi-disciplinary collaboration, balancing team, business, and client needs. + Seek opportunities for professional development, welcome constructive feedback, and apply learnings to improve skills. + Stay updated with industry trends to bring innovative ideas to the team. + Adhere to security protocols and confidentiality agreements to ensure the protection of sensitive information. + Develop fluency in the client’s brand and culture. Skills & Qualifications + 5+ years as a Studio or Creative Operations Manager leading medium to large teams in fast-paced studio and client settings + Proficient in Adobe Workfront, agile and waterfall methodologies is a must + Experience with other project management tools is highly desirable, with knowledge of Adobe Creative Suite, Figma, GitHub, HTML, CSS, etc. a plus + Proven leadership in building high performing teams, client relationships, and cross-functional collaboration + Exceptional communication skills, able to lead business discussions with clients and senior leaders + Experience in the Healthcare sector or similarly highly regulated field (i.e. Legal, Financial sectors preferred) + Strong business acumen, decision-making, problem-solving, and conflict resolution skills + Highly analytical, thriving in iterative environments and applying data-driven insights to drive decision-making + Collaborative, with a strong work ethic, prioritization skills, and attention to detail + Proven ability to develop customer solutions that meet financial and strategic objectives + Passionate about digital product management and staying current with emerging technologies + Experienced in creative web production processes and ticket-based systems + Self-aware and open to feedback, proactively learning from mistakes to continuously improve + Project management certification (PMP) or other similar training is preferred + Bachelor’s degree desired, but not necessary + Agency or vendor experience is required Pay and Benefits The pay range for this position is $105000.00 - $150000.00/yr. We reserve the right to pay above or below the posted wage based on factors unrelated to sex, race, or any other protected classification. Additional earnings may be available through incentive programs like annual bonuses, profit sharing, etc. Benefits are subject to change and may be subject to specific elections, plan or program terms. Our benefit plans include the following: · Medical, dental & vision· 401(k)/Roth· Insurance (Basic/Supplemental Life & AD&D)· Short and long-term disability· Health & Dependent Care Spending Accounts (HSA & DCFSA)· Transportation benefits· Employee Assistance Program· Tuition Assistance· Time Off/Leave (PTO, Paid Family Leave) Workplace Type This is a fully remote position. Application Deadline This position is anticipated to close on Aug 8, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.