Description We are looking for a Student Support Representative to join our team in Virginia Beach, Virginia. This Contract-to-permanent position plays a vital role in guiding prospective students through the enrollment process, ensuring they are well-informed and supported as they transition into their educational programs. The ideal candidate will possess strong communication skills and the ability to build meaningful connections with applicants while adhering to organizational policies and standards. Responsibilities: • Provide detailed information about educational programs and enrollment processes to potential students, ensuring they understand their options and are prepared for success. • Conduct interviews with prospective students to assess their career goals and determine their suitability for enrollment. • Manage inquiries by handling incoming and outgoing calls, receiving applications, and following up to ensure applicants are ready for orientation and program start dates. • Maintain accurate and up-to-date records in the database, documenting all activities and interactions. • Collaborate with financial aid representatives and campus leadership to ensure a smooth enrollment experience. • Actively pursue referrals and leads, maintaining consistent communication to drive enrollment funnel results. • Prepare daily reports on recruitment activities and participate in regular strategy meetings with leadership. • Deliver exceptional customer service while promoting teamwork and upholding the institution's programs and values. • Perform additional duties as assigned by the supervisor to support admissions and enrollment processes. Requirements • Minimum of 3 years of experience in admissions, student support, sales, or a related field. • Proven ability to conduct interviews and evaluate candidates based on career compatibility. • Strong skills in managing inquiries through inbound and outbound calls, application processing, and follow-up. • Proficiency in high-volume data entry and maintaining accurate records in a database. • Exceptional customer service skills with the ability to build rapport and provide guidance to prospective students. • Experience in community outreach and generating leads to drive enrollment. • Goal-oriented mindset with self-motivation and the ability to work independently. • Familiarity with enrollment policies and regulatory guidelines, ensuring compliance in all activities. TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .