We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world -- together. At Ford, we’re all a part of something bigger than ourselves. Are you ready to change the way the world moves?

Come help shape the future strategic direction of Ford’s Customer Service Division (FCSD). FCSD is on a transformational journey to rapidly grow our global parts, service, and aftermarket business and deliver an excellent ownership experience for our customers through the full vehicle lifecycle.

We are building a dedicated strategy team to help FCSD leadership solve the most critical challenges and deliver for our customers, directly contributing to the Ford+ plan for growth. We are seeking a strategic leader who can translate complex information into actionable, high-impact recommendations to drive our business forward.

In this position...

This role offers a unique opportunity to tackle FCSD's most complex and ambiguous strategic challenges head-on. As a key workstream leader, you will be at the forefront of shaping the long-term direction of a critical business unit of Ford with high visibility to FCSD leadership.

This is a hybrid position requiring an onsite schedule of 4 days a week in the Dearborn, MI office. This is not a remote position.