Requisition ID:  90141 

Florida Power & Light Company is the largest electric utility in the U.S., providing reliable energy to nearly 12 million Floridians. With one of the nation’s most fuel-efficient, cost-effective power generation fleets and industry-leading reliability, we’re redefining what’s possible in energy. Want to be part of something powerful? Join our outstanding team and help shape the future of energy.

 

Position Specific Description

We are seeking a self-starter individual with strong operational and interpersonal skills to support a mission critical project. This role will be responsible for supporting Xploration Destiny (XD) program with strategic customer migration. This position will be the XD Program point person for customer migration planning and execution activities and will work closely with BU executives and XD Program leadership in preparing for the transition of customer from our legacy CIS system to SAP.
 
Primary job responsibilities performed by this position include:
•    This position will support customer migration activities as they relate to the XD Program. These activities include but are not limited to: 
- Provide strategic planning in working cross functionality with stakeholder to develop a comprehensive migration roadmap.
•    Facilitate communication and collaboration among internal stakeholders to ensure project alignment and support. 
•    Identify, assess, and document risk mitigation associated with the migration process, ensuring minimal disruption to business operations. 
•    Assist with coordination of data validation during testing cycles and go-lives of data transfers from legacy system to SAP, coordinating with IT and vendor teams for seamless migration.
•    Work closely with change management and training to implement strategies to support employees and customers through the phased customer migration.
•    Assist in establishing and monitoring key performance indicators to evaluate pre and post migration progress.
•    Ability to perform complex data analysis to identify opportunities to optimization of migration efforts. 
•    Comfortable leading large cross functional discussions and developing presentations to facilitate discussions. 
•    Lead end-to-end data validation strategy for customer migration from CIS to SAP, overseeing field-level testing.
•    Coordinate automated and manual data quality validations during technical mock runs, ensuring accuracy of critical customer data including account numbers, premises, billing history, and payment information. Establish and monitor data quality metrics and reconciliation processes to achieve 99%+ data integrity standards across migrated customer records.
•    Manage and coordinate testing resources including offshore contractors, contact center agents, and SMEs to execute comprehensive validation scenarios.
•    Facilitate edge system remediation activities to ensure all connected applications are migration-ready, coordinating with application owners across customer channels.

 

Job Overview

Employees in this role lead the analysis and strategy on high priority projects as assigned by senior executive management. This position works with a small cross-functional team of Subject Matter Experts (SME) to analyze, develop, and propose strategies or solutions to complex topics. Individuals rapidly identify key data, stakeholders, and the current landscape in order to effectively present ideas for executive review.

Job Duties & Responsibilities Leads cross-functional projects including data collection, analysis and implementation of recommendations to senior management Creates and communicates formal presentation of proposal to business leaders at higher levels of management, including executive Develops hypothesis and validates them with data and discussion with appropriate Subject Matter Experts, then consults with business units for additional validation Compiles and analyzes highly analytical problem solving analysis, and compiles them in a succinct manner to be reviewed by executive management Develops strategies to address opportunities identified through analysis Conducts research in other industries and stays abreast of innovative advancements in order to apply them to key problems Interacts with senior and executive leadership, developing trust and credibility Performs other job-related duties as assigned Required Qualifications Bachelor's Degree Experience: 6+ years Preferred Qualifications Master's - Business Administration Project Management Professional (PMP) Six Sigma Master Black Belt

 

NextEra Energy offers a wide range of benefits to support our employees and their eligible family members. Click here to learn more.

 

Employee Group:  Exempt
Employee Type:  Full Time
Job Category:  Project Management
Organization:  Florida Power & Light Company 
Relocation Provided:  Yes, if applicable

 

NextEra Energy is an Equal Opportunity Employer. Qualified applicants are considered for employment without regard to race, color, age, national origin, religion, marital status, sex, sexual orientation, gender identity, gender expression, genetics, disability, protected veteran status or any other basis prohibited by law. 

 

NextEra Energy provides reasonable accommodation in its application and selection process for qualified individuals, including accommodations related to compliance with conditional job offer requirements, consistent with federal, state, and local laws. Supporting medical or religious documentation will be required where applicable and permitted by applicable law. To request a reasonable accommodation, please send an e-mail to recruiting-coordinator.sharedmailbox@nexteraenergy.com, providing your name, telephone number and the best time for us to reach you. Alternatively, you may call 1-844-694-4748. Please do not use this line to inquire about your application status.

 

NextEra Energy will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

 

NextEra Energy does not accept any unsolicited resumes or referrals from any third-party recruiting firms or agencies. Please see our policy for more information.