Location: Mumbai, India

Thales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billons of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. More than 30,000 organizations already rely on us to verify the identities of people and things, grant access to digital services, analyze vast quantities of information and encrypt data to make the connected world more secure.

Present in India since 1953, Thales is headquartered in Noida, Uttar Pradesh, and has operational offices and sites spread across Bengaluru, Delhi, Gurugram, Hyderabad, Mumbai, Pune among others. Over 1800 employees are working with Thales and its joint ventures in India. Since the beginning, Thales has been playing an essential role in India’s growth story by sharing its technologies and expertise in Defence, Transport, Aerospace and Digital Identity and Security markets.

A Thales Strategic Client Manager is a senior-level sales and business development role focused on managing key accounts and driving revenue growth within the company's identified strategic accounts. This role involves developing and maintaining strong client relationships, identifying new business opportunities, and collaborating with cross-functional teams to deliver tailored solutions. It also includes leveraging and motivating a team of sales, pre-sales, customer support and renewals professionals, staying informed about industry trends, and representing Thales at industry events. 

Key Responsibilities of a Thales Strategic Client Manager:

Account Management: Develop and maintain strong relationships with key clients, acting as the main point of contact and providing excellent customer service. 

Business Development: Identify and pursue new business opportunities within assigned strategic accounts, focusing on long-term growth and profitability. 

Sales Performance: Drive sales performance within assigned accounts, exceeding revenue targets and achieving key performance indicators. 

Leveraging the wider team: Engage and motivate a team of sales professionals, providing mentorship, guidance, and skill development. 

Strategic Planning: Develop and implement strategic plans to drive growth within assigned accounts, considering industry trends and competitor activities. 

Client Solutions: Work with cross-functional teams to develop and deliver tailored solutions that meet client needs and goals. 

Communication and Sales Tools:

Provide regular updates and reports to senior management on client relationships, sales performance, and market trends using tools provided including SFDC and CLARI.

Industry Engagement:

Represent Thales at industry events, conferences, and trade shows to promote the company's products and services. 

Qualifications and Skills:

Experience: Significant experience in direct sales, particularly within key accounts, is required. 

Education: A Bachelor's degree in Engineering

Skills:

Strong sales skills, experience in business development, and the ability to build strong relationships with clients are essential. 

Industry Knowledge:

A deep understanding of the industry, including market trends, competitors, and client needs, is crucial. 

Communication and Presentation:

Excellent communication, presentation, and negotiation skills are necessary for interacting with clients and stakeholders

At Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working. Great journeys start here, apply now!