**Additional Information** **Job Number** 25086136 **Job Category** Procurement, Purchasing, and Quality Assurance **Location** JW Marriott Marquis Hotel Dubai, Sheikh Zayed Road, Business Bay, Dubai, United Arab Emirates, United Arab Emirates, 121000VIEW ON MAP (https://www.google.com/maps?q=JW%20Marriott%20Marquis%20Hotel%20Dubai%2C%20Sheikh%20Zayed%20Road%2C%20Business%20Bay%2C%20Dubai%2C%20United%20Arab%20Emirates%2C%20United%20Arab%20Emirates%2C%20121000) **Schedule** Full Time **Located Remotely?** N **Position Type** Non-Management **START YOUR JOURNEY WITH US** JW Marriott Marquis Hotel Dubai welcomes you to the heart of the city's lively downtown district with modern luxury and award-winning service. Soaring above Sheikh Zayed Road, our bustling and dynamic 5-star hotel is one of the tallest in the world, consisting of two towers with 1608 rooms and boasts awe-inspiring views of the water and Dubai cityscape. Enjoy a swim in the outdoor pool or a workout in the fitness center before easing tired muscles with a massage at Saray Spa. Sample the flavors of the world at our 10 restaurants and lounges, which offer Japanese, Italian, Indian and Thai cuisine. For those planning an event in downtown Dubai, UAE our hotel offers 80,000 square feet of adaptable space, including a striking ballroom and outdoor venues. Explore, Dubai Mall, Burj Khalifa and Dubai Opera which are all minutes away. **LOVE WHAT YOU DO EVEN MORE** At JW Marriott®, treating guests exceptionally starts with the way we treat our associates. Because we believe it takes people who genuinely love what they do to create a truly extraordinary experience. Here at JW Marriott Marquis Dubai, we are looking for talented individuals, to join our amazing family and in return we are able to offer you the following: + An amazing career opportunity to not just work with us but open opportunities worldwide with our extensive portfolio of hotels. + Learning opportunities with some of the best professionals the region has to offer. + We aim to promote our associates within as soon as the opportunity arises, so we hope to see you progress your career in line with our training and promotion schedule. + A competitive salary with excellent benefits which include accommodation, meals on duty, Transportation, and: + World class training and development, including leadership development. + Recognition programs. + Discounted accommodation in over 8,000 hotels all over the world. Yes, 8,000! + Discounted food & drink in all our restaurants and bars. + Discounts for your friends and family. + Unlimited career opportunities (Internationally and locally) + Medical and Life insurance **OUR EXPECTATIONS FROM THE ROLE:** **POSITION SUMMARY** + Receive and store food and beverage (if applicable) items. + Properly date, label and rotate all items according to Marriott standard. Follow correct food handling procedures. + Complete all requisitions in a timely manner. Ensure only written requisitioned items are removed from storeroom. + Notify immediate supervisor of any items that are low or out of stock. + Pull items from freezer as listed on pull chart. + Maintain clean and orderly refrigerators, freezers and work areas. + Each associate is expected to carry out, within their capabilities, all reasonable requests by management + Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor. + Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment. + Notify Loss Prevention/Security of any guest reports of theft. + Follow company, hotel and department policies and procedures. + Follows Marriott International Hotels Limited Regional Office policies and procedures + Protect the privacy and security of guests and coworkers. + Maintain confidentiality of proprietary materials and information. + Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures. + Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures. + Perform other reasonable job duties as requested by Supervisors and Management. + Working hours as required to do your job but normally not less than 48 hours per week. + Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, JW Symphony of Service) to resolve issues, delight, and build trust. + Assist other employees to ensure proper coverage and prompt guest service. + Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible. + Address guests' service needs in a professional, positive, and timely manner. + Engage guests in conversation regarding their stay, property services, and area attractions/offerings. + Thank guests with genuine appreciation and provide a fond farewell. + Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible. + Supply guests/residents with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities. + Answer telephones using appropriate etiquette including answering the phone within 3 rings, answering with a smile in one's voice, using the callers' name, transferring calls to appropriate person/department, requesting permission before placing the caller on hold, taking and relaying messages, and allowing the caller to end the call. + Speak to guests and co-workers using clear, appropriate and professional language. + Talk with and listen to other employees to effectively exchange information. + Support all co-workers and treat them with dignity and respect. _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._ Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work,​ **begin** your purpose, **belong** to an amazing global​ team, and **become** the best version of you.