General Role: 

Reporting to the Store Manager, the Stock Assistant is responsible for ensuring optimal management of stock, enabling the sales team to offer the best service to clients. They will support the sales team and be responsible for product flow and stock accuracy in MSA and CEGID. They will maintain the Back of House, ensuring it is well-organised and in strict compliance with the Group procedures.

 

Responsibilities:  

 

Tasks 

Maintain an accurate and organised store inventory

Pack and unpack merchandise 

Manage all incoming and outgoing stock transfers and stock validation 

Assist in organisation and participate in store cycle counts, bi-annual inventories and reconciliation with support and direction from Store Director and/or Store Operations Manager.Assist in processing all incoming and outgoing shipments within business day they are generatedEnsure all items have the correct price tags Assist in processing, recording, maintaining and following-up on all reservations and after-sales service

 

Stock Management 

Ensure that stock areas are kept safe, clean and tidy at all timesEnsure all goods are security tagged, ticketed, handled and stored with accuracy and careManagement of the reception of merchandise, validation in the system, labelling of products and its corresponding placementFollow-up with ambassadors of each métier of the stage and reception of the corresponding productsLabelling and control of product returns, after confirmation with CEGID alertsAssist with the validation of local and international shipments Liaise with warehouse for incoming deliveries and shipmentsUphold accurate knowledge and whereabouts of Boutique stockEnsure stock is stored appropriately, securely and easily accessible by staff Effective organisation of store stock, ensuring the optimal location of the productSupport the sales team by providing information on stock searches (including WWS), repairs and transfers.Daily follow up on negative stock, correcting where possible. 

 

Shopfloor

Provide assistance on the sales floor when necessary (bringing products to sales team, putting stock back to its respective area, packaging, answering phone requests from other Boutiques, checking stock for clients) Assist sales team when replenishing stock on shop floor

 

Administrative and Reporting Tasks

Internal control: monitoring of CEGID alerts (manual movements, negative stocks, discounts, etc.) Administration of all exports, following the procedure established by the Group and informing the corresponding sales associate of the moment in which the sale can be registeredReport irregularities, damaged stock, discrepancies or variances after conducting a mini stock count to management relating to stock condition, stock quantity, stock arrangement. 

 Preferred Skills

Effective written and verbal communication skillsAbility to effectively analyze informationAbility to problem-solve Ability to multi-task with accuracyAttention to detail Ability to follow both written and verbal policies and directivesWorking understanding of loss prevention and inventory controlExperienced with technology to fully utilise internal systems as well as external shipping software programs