Company Description

Nestled along the sweeping banks of the majestic Kafue River, Anantara Kafue River Tented Camp invites you to be part of an extraordinary safari destination set in one of Africa’s last truly untouched wilderness regions.

We are seeking a dedicated, organised, and hands‑on Steward Supervisor to lead our stewarding team and ensure the highest standards of cleanliness, hygiene, and back‑of‑house excellence that support our world‑class guest experience.

Job Description

We are seeking a dedicated and experienced Stewarding Supervisor to join our team in Kafue, Zambia. As a key member of our hospitality operations, you will play a crucial role in ensuring the cleanliness, efficiency, and smooth functioning of our stewarding department.

Oversee and manage the daily operations of the stewarding departmentSupervise, train, and schedule stewarding team membersEnsure proper implementation of cleaning systems and methodsMaintain high standards of cleanliness for facilities and equipmentEnforce health and safety standards, including proper chemical handling and storageManage equipment inventory, minimize breakages, and control storageLead and drive energy conservation and environmental initiativesCollaborate with other departments to maintain excellent customer serviceConduct regular inspections to ensure quality and efficiencyImplement and maintain proper documentation and record-keeping proceduresDevelop and implement cost-effective strategies to optimize stewarding operationsCoordinate with vendors and suppliers to ensure timely delivery of supplies and equipmentConduct performance evaluations and provide constructive feedback to team membersParticipate in budget planning and monitor departmental expensesStay updated on industry trends and implement innovative stewarding practices to enhance operational efficiencyDevelop and implement preventive maintenance schedules for stewarding equipmentConduct regular staff meetings to address concerns, share updates, and boost team moraleCollaborate with the People and Culture department for recruitment and onboarding of new stewarding staffImplement and oversee a quality assurance program to maintain consistent standards across all shifts

QualificationsMinimum 2–3 years’ experience in a stewarding team, preferably within a luxury lodge, hotel, or resort.Relevant Certificate/Diploma.Fill grade 12 certificatePrevious team‑lead or supervisory experience is highly advantageous.Strong knowledge of cleaning processes, sanitation protocols, and kitchen operations.Good organisational and communication skills with an eye for detail.Ability to work under pressure in a fast‑paced, high‑standards environment.Physically fit and comfortable working on your feet for extended periods.Willingness to live and work in a remote safari environment.

Additional Information

Three traceable referees with valid mobile numbers & emails