State Worker (Travel Counselor) - Coldwater Welcome Center
State of Michigan
State Worker (Travel Counselor) - Coldwater Welcome Center
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State Worker (Travel Counselor) - Coldwater Welcome Center
Salary
$16.00 Hourly
Location
Coldwater, MI
Job Type
Non Career
Job Number
5901-25-SWR-41-SW-CWC-LB
Department
Transportation
Opening Date
08/19/2025
Closing Date
9/2/2025 11:59 PM Eastern
Bargaining Unit
UNITED AUTO WORKERS (UAW)
+ Description
+ Benefits
+ Questions
Job Description
THIS IS A NON-CAREER APPOINTMENT THAT IS LIMITED TO 129 HOURS PER MONTH AND 719 HOURS PER APPOINTMENT.
This position functions as a travel counselor and is responsible for providing and distributing literature, information, and guidance on travel and vacation activities within the state, assisting in preparing literature displays in the center and performing emergency janitorial duties when needed to resolve specific facility concerns. The work schedule includes working on weekends.
+ Position Description (https://MCSC.state.mi.us/AgencyPDFs/STATEWKRJ21R PD 8.2025.pdf)
+ All about MDOT
The State of Michigan has been recognized as a leading U.S. employer by new graduates from 2021-2023 and a best large U.S. and state employer. Recognized on the international stage for fostering positive employee engagement, the State of Michigan is a past recipient of a North America Government Agency Employees Engagement Award.
Required Education and Experience
Education
No specific amount is required.
Experience
No specific type or amount is required.
Additional Requirements and Information
View the job specification at: https://www.michigan.gov/mdcs/-/media/Project/Websites/mdcs/JOBSPECS/S/StateWorker.pdf
MDOT does not participate in E-Verify and does not sponsor visa applications. All newly hired state employees are required to submit and pass a pre-employment drug test and physical (if applicable) prior to their actual appointment. Criminal and driving records will also be checked if applicable. Any position offer will be conditional until results of the drug test, physical, criminal background, and driving records indicate eligibility for employment.
The department reserves the right to close this posting prior to its original end date once a sufficient number of applications have been received.
Your application for any position does not guarantee that you will be contacted by the Department for further consideration. Only those applicants interviewed will be notified of the results.
The use of artificial intelligence (AI) software of any kind is prohibited in all areas of the selection process including, but not limited to, responses to application questions and responses to interview questions or exercises.
If you have questions related to this posting, please contact Camryn Nauta atNautaC@Michigan.gov.
Accommodations
If you require a reasonable accommodation to participate in the application or selection processes, please contact theADA coordinator (https://www.michigan.gov/ose/-/media/Project/Websites/ose/Contact/RACs.pdf) for the agency that posted this position vacancy.
Non-career employees are not eligible for insurance benefits, but they may be able to participate in deferred-compensation 401k and 457 plans and earn paid sick time.
01
Your eligibility for this position is based solely upon the information provided in your application, resume, transcripts, cover letter, and other attachments. Provide accurate dates of employment and extensive detail of your job duties in your application. Responses to the questions below must match what is on your application and are used for screening purposes. Have you read and understand the process for submission and use of your application materials?
+ Yes
+ No
02
In accordance with federal law, all new employees must provide proof of eligibility to work in the United States within three business days of beginning employment. Can you, after employment, submit proof of your legal right to work in the United States?
+ Yes
+ No
03
Are you a current or former Michigan Department of Transportation (MDOT) employee?
+ Yes
+ No
04
Are you a current State of Michigan employee? State employees work for one of the departments that make up the government of the State of Michigan (e.g., Michigan Department of Corrections (MDOC), Michigan Department of Transportation (MDOT), etc.).
+ Yes
+ No
05
Please select the number of years' experience you have in customer service:
+ More than 5 years
+ 3-5 years
+ 1-3 years
+ Less than 1 year
+ No experience
06
Please select the number of years' experience you have in the travel or hospitality industry:
+ More than 5 years
+ 3-5 years
+ 1-3 years
+ Less than 1 year
+ No experience
07
Please select the number of years' experience you have working with a personal computer in a work setting:
+ More than 5 years
+ 3-5 years
+ 1-3 years
+ Less than 1 year
+ No experience
08
Have you ever worked at a Michigan Department of Transportation Welcome Center?
+ Yes
+ No
09
For all the above questions, if you indicated you have the experience listed, you must document the experience in detail in the work experience and/or skills section of your application and/or resume otherwise your application may be screened out of this hiring process. Do you understand this requirement and have you documented your experience, if applicable?
+ Yes
+ No
10
Are you familiar with the State of Michigan's various points of interest and travel destinations?
+ Yes
+ No
11
During the summer, the welcome center is open from 9:00am to 5:30pm seven (7) days a week. You will be required to work weekends and holidays. Are you willing and able to meet that requirement?
+ Yes
+ No
12
This State Worker position is for help at the Welcome Center in their literature area. This is not a permanent position, it offers no benefits, the rate of pay is $16.00 per hour, and the hours will not exceed 129 hours per month or 719 hours per appointment. This is not negotiable, and the hours are not guaranteed. Do you have any concerns with this?
+ Yes, I do have concerns with this.
+ No, I do not have any concerns with this.
13
Do you live within one hour (60 minute) drive time of the Coldwater Welcome Center?
+ Yes
+ No
14
MDOT - Have you participated in any of the following MDOT Workforce Programs?
+ MDOT Youth Development and Mentoring Program
+ MDOT TRAC Program
+ MDOT Internship (Co-Op) Program
+ Transportation Diversity Recruitment Program (TDRP) Internship
+ MI Construction Career Days
+ National Summer Transportation Institute (NSTI)
+ Other
+ N/A
+ MDOT Capstone Internship
15
MDOT - Where did you hear about this job? (Check all that apply)
+ State of Michigan Website/NEOGOV or Governmentjobs.com
+ LinkedIn
+ College/University Career Services Office or website
+ Twitter
+ Facebook
+ Indeed
+ Career Search Engine (i.e. Monster, Careerbuilder)
+ Michigan Works! Agency
+ Career Fair
+ GovDelivery
+ Billboard
+ Employee Referral
+ Veterans Organization
+ Government Jobs
+ Diversity Jobs
+ recruitics
+ ZipRecruiter
+ Other
Required Question
Employer
State of Michigan
Department
Transportation
Address
425 West Ottawa Street
Lansing, Michigan, 48909
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