Posted Date

10 Dec 2024

Function/Business Area

Customer Service

Location

Jammu

Job Responsibilities

Overall Job Mandate
1. The role would be responsible for supporting acquisition lead in
program management for all Customer care related activities.
Key Responsibilities
1. Cross functional co-ordination.
2. Monitor & maintain plan vs actual
3. provide operational analytics to key stake holders for necessary
action
4. Share progress updates and gap analysis
5. Support in Escalation management if any

Education Requirement

1. Any graduation
2. MBA - Preferred

Experience Requirement

3 - 5 years

Skills & Competencies

1.Problem Solving Ability
2.Knowledge of advance excel & MS Office
3.Collaboration
4.Coordination

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