**Technical Support Engineers (TSE)** partner with customers to ensure their success through deep technical knowledge of **Products** , **Platforms** and **Systems** . TSEs respond to and anticipate technical needs to help maintain or accelerate our customers' development schedule, building customer loyalty and gaining a reputation as trusted technical partners. TSEs advocate for our customers by recommending **Platform** and **System** improvements to R&D, providing customer insight to sales, and making sure Emerson Test & Measurement (T&M) is ready to support new **Products** and **Systems.** Does this opportunity seem to be your next career step? Accelerate your career! Apply today! **In This Role, Your Responsibilities Will Be:** + Resolve pre and post-sales customer technical questions through deep product knowledge, complex problem-solving skills, and collaborating with a global network of peers.   + Publish customer facing knowledge base content.   + Deliver standard product trainings. + Proactively develop and maintain a deep understanding of NI products and systems through formal training and continuous self-development.  + Take ownership of internal product and system escalations, interfacing with R&D when needed.  + Report product issues or bugs to R&D.   + Provide paid consultation and premium support services to Top Tier accounts. + Mentor junior colleagues in area of specialization.  **Who You Are:** You build and deliver solutions that meet customer expectations. You readily learn and adopt new technologies. You attentively listen to others. **For This Role, You Will Need:** + Fluency in German and English + 2+ years working experience with NI software/hardware tools. + Proficiency in text-based programming (e.g. C++, Python, .NET) + BSc/BEng/MS/PhD in an Engineering or Computer Science discipline. + Experience with a demonstrated ability in problem-solving, effectively diagnosing technical issues, and proposing reasonable solutions. + Willingness to travel up to 15% within UK/Europe **Preferred Qualifications That Set You Apart:** + NI certifications (e.g. CLA, CLD, CLED, CTA, CTD)  + Support or customer facing experience  **Our Culture & Commitment to You:** At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results. **WHY EMERSON** **Our Commitment to Our People** At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration. We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world’s most complex problems — for our customers, our communities, and the planet. You’ll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor. At Emerson, you’ll see firsthand that our people are at the center of everything we do. So, let’s go. Let’s think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let’s go, together. **Accessibility Assistance or Accommodation** If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: idisability.administrator@emerson.com . **ABOUT EMERSON** Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability. With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety. We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you’re an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you’ll find your chance to make a difference with Emerson. Join our team – let’s go! **No calls or agencies please.** **Requisition ID** : 25021098 Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.