**In This Role, Your Responsibilities Will Be:** + **System Changes and Management** : Identify and implement necessary system changes, gather user feedback, manage change control processes, and ensure seamless system updates without disrupting user operations. Communicate changes effectively to users. + **Salesforce.com Administration** : Oversee all aspects of Salesforce.com including managing new releases, customizing fields, views, reports, dashboards, and maintaining workflows and configurations. Create custom objects and handle ongoing system alterations. + **System Security and Integrity** : Maintain user roles, profiles, and security settings, map Salesforce hierarchy, manage user licenses, and ensure data integrity by monitoring application storage and archiving data as needed. + **User Training and Support** : Deliver training and support to users, expand Salesforce.com usage, assist in creating sales processes, and enhance user experience by communicating updates and addressing user needs. + **Process Documentation and Data Management** : Document processes and workflows, assist in data migration, monitor and improve data quality, manage duplicate records, and ensure accurate reporting and data integrity. + **Reporting and Dashboards** : Create, maintain, and manage reports and dashboards, develop complex reports for senior management, and organize report folders to improve sales efficiency. **Who You Are:** You’re a diligent and proactive Salesforce Administrator with deep technical skills and a passion for improving systems. You communicate clearly, support users effectively, and stay up to date on Salesforce features and best pracstandard processeserstand CRM concepts, enjoy solving problems, and thrive in collaborative environments where your insights drive efficiency and adoption. **For This Role, You Will Need:** + At least 3 years of Salesforce administration experience + In -depth knowledge of the standard capabilities of SFDC and have successfully expanded on + those capabilities through the use of custom code (Apex, s-controls) and/or integration with external systems + Strong reporting background using standard reporting tools including standard salesforce.com reporting functionality + Previous re-engineering experience updating an existing Salesforce.com configuration to + provide solutions for reporting, workflows and enhanced functions + Salesforce.com Administrator certification is desired + Detail oriented and self-starter with strong written and interpersonal skills + Ability to work independently, as well as part of a team + Demonstrable ability to apply Salesforce.com as a sales analysis tool + Minimum expectation of a Bachelor's degree OR equivalent education/experience + Standout colleague with positive “Can-do” attitude + Great communication skills with enthusiastic personality + Computer literate and proficient in standard office applications Word, Excel and Outlook + Strong problem-solving skills, data and software applications **Preferred Qualifications That Set You Apart:** A system administrator needs a solid understanding of the organization’s business. They must have solid salesforce.com skills and ideally, understand the general concepts of Customer Relationship Management (CRM). Most importantly they should be proactive, organized and logical. **Our Culture & Commitment to You:** At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results. ​ The philosophy is fundamental to living our company’s values and our responsibility to leave the world in a better place. Learn more about our Culture & Values and about Diversity, Equity, & Inclusion at Emerson. **Requisition ID** : 25024507 Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.