Milford, MI, 48380, USA
17 hours ago
Staff Product Manager- PHEV Driving Experience
**Job Description** **Hybrid:** This role is categorized as hybrid. This means the successful candidate is expected to report to Milford Proving Grounds or Warren Tech Center three times per week, at minimum. Our ambition in Software & Services Product Management is to build a world-class software development culture that is part of the company’s shared vision. We are creating an elite portfolio of software-defined vehicles by tightly integrating software, hardware, and services to create complete and compelling vehicle experiences for our customers. **The Role:** As the Staff Product Manager for PHEV Driving Experience, you will define and lead the vision for how customers engage with our plug-in hybrid electric vehicles. Your mission is to make the PHEV ownership journey seamless, intuitive, and rewarding from first interaction through long-term use. This role is pivotal in bridging the gap between traditional internal combustion vehicles and full electrification, ensuring that PHEV customers feel empowered, informed, and delighted at every step. A key pillar of this position will be crafting distinctive interfaces and features that showcase the unique capabilities of PHEV propulsion and highlight the technological advancements that set these vehicles apart. Success in this role requires a deep understanding of human-machine interaction and a passion for elevating the driver’s experience. You will collaborate closely with cross-functional teams including engineering, design, UX, research, and regulatory to deliver experiences that are not only functional and compliant but also emotionally resonant. We’re looking for a proactive, detail-oriented individual who thrives in fast-paced environments, makes principled decisions, and builds consensus across diverse teams. A passion for vehicles is essential as your work will directly shape how millions of drivers feel behind the wheel and utilize this unique technology: confident, informed, and deeply connected to their driving experience. **What You’ll do:** + Own the end-to-end PHEV experience strategy and roadmap, from initial customer onboarding to daily use including displays, modes, and integration of the systems. + Collaborate cross-functionally with Legal, Engineering, Design, and Marketing to deliver intuitive, compliant, and differentiated experiences. + Leverage data and research to understand customer pain points and opportunities, using insights to drive feature development and continuous improvement. + Champion a user-centric approach to PHEV displays, energy management, and integration ensuring customers feel in control and confident in their vehicle’s capabilities. + Track and report key experience metrics, including customer satisfaction, feature engagement, and energy efficiency outcomes. **Your Skills & Abilities (Required Qualifications)** + B.S. in Engineering (Mechanical, Electrical, Software), Computer Science, Information Technology, Mathematics, or a related technical discipline + 5+ years of experience working on technology-powered products + 3+ years of experience managing complex automotive software and hardware products + Demonstrated ability to balance trade-offs between consumer needs, legal or regulatory requirements, and business objectives + Proven experience solving complex problems with multiple constraints, using sound judgment to assess risks and present well-structured, data-informed written arguments + Skilled in identifying key data and metrics necessary for decision-making and understanding the implications of their movement + Strong communication and storytelling abilities, with a talent for articulating complex concepts to diverse stakeholders **What Will Give You a Competitive Edge (Preferred Skills)** + M.S. in Engineering or Business + 3+ years of experience in Product Management + 3+ years of experience with Embedded Software, Controls or Vehicle Integration + Deep knowledge of product development, lifecycle and program execution deliverables + Industry expertise in driver controls and interface technologies + Past experience with ICE, PHEV, and EV propulsion systems GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc). This role is categorized as hybrid. This means the selected candidate is expected to report to a specific location at least 3 times a week {or other frequency dictated by their manager}. This job may be eligible for relocation benefits. **About GM** Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all. **Why Join Us** We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. 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