SAN DIEGO, CA, 92108, USA
22 hours ago
Staff Corporate Strategy Associate
**Overview** Come join the TurboTax Growth Strategy Team as a Staff Corporate Strategy Associate. We are looking for a Staff level manager who will lead new acquisition strategy development for TurboTax Full Service. The person will be a leader on the Assisted Growth Strategy team and be responsible for driving New Growth Opportunity Identification & Commercialization. This is a highly collaborative and influential role that works closely with our partners in Product Marketing, Product Management, Customer Success, Research, Analytics & Finance. The ideal candidate will bring a mix of strategic vision, strong communication skills, collaborative mindset, and growth/marketing strategy experience — having worked in highly cross-functional, dynamic environments that move with velocity. **What you'll bring** + 7+ years professional experience in growth/marketing strategy or product management + Bachelor’s degree required; MBA preferred or equivalent work experience + Proven experience influencing cross-functional teams to deliver strong growth + Strategic mindset with the ability to integrate a thorough understanding of business priorities into short & long term strategic plans + Solid written and verbal skills to communicate strategic objectives, recommendations, and results to cross-functional teams and senior leadership + Demonstrated high levels of ownership, responsibility, initiative and the desire to drive significant, measurable performance results + Track record of making principled, data-based business decisions balanced with strong ability to manage ambiguity + Strong experience uncovering new qualitative and quantitative customer insights and leveraging deep empathy to drive decisions and influence E2E customer experiences + Strong data analysis skills, with experience in hypothesis driven testing, test result analysis and making recommendations + Experience in monetization or pricing strategy is a plus. **How you will lead** + Leverage customer insights, competitive understanding, and analytics data to unlock growth opportunities and influence product roadmaps; ensure we’re applying the right level of strategic rigor in decision making. + Own the customer problem and collaborate with Research to develop a robust learning plan to build deeper insights on the Full Service customer. + Partner closely with Product & Customer Success to identify and help bring to life product features or expert led experiences that increase acquisition and conversion. + Build new and optimize Full Service customer journeys for top entry points + Leverage the appropriate learning strategies, including qualitative and quantitative consumer research and A/B testing to roll-out experiences and new TOF growth strategies that deliver improved business outcomes + Partner with other strategy teams within Assisted growth strategy to build experiences and communication that drives holistic Full Service appeal across in person/virtual/hybrid tax prep and personal & business tax. + Partner with Product Marketing on Full Service feature messaging hierarchy, service messaging & product assets and own Full Service front door season readiness. + Contribute to the Full Service monetization strategy, + Independently manage strategic projects and resolve complex issues through cross-functional collaboration across PMM, Research, Analytics, Finance, Product, and Customer Success teams. + Collaborate with Analytics to identify what strategies are working/not working and make recommendations on in-season pivots needed to reach short and long term growth targets. EOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.
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