Responsibilities H-E-B is a leading innovator in technology, and our Digital Technology Partners collaborate to design, construct, implement, and support technology solutions to help make us the Greatest Retailing Company. As a Staff Business Systems Analyst, you'll collaborate with Digital teams, bridging the gap between business and technology throughout product lifecycle to support development that ensures a compelling digital experience for our retail Customers, or help arm H-E-B Partners company-wide with world-class business applications to thrive in their jobs. You'll also mentor others. Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. 'Partner-owned' means our most important resources--People--drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company. Do you have a: HEART FOR PEOPLE... willingness to mentor? HEAD FOR BUSINESS... expertise to serve as a domain subject matter expert? PASSION FOR RESULTS... self-motivated? We are looking for: - a related degree or comparable formal training, certification, or work experience - Knowledge of project management methodologies - 7+ years of experience What is the work? - Expert Domain expertise - subject matter expert on business processes in the required domain - Contributes to stakeholder discussions; Manages & documents requirements and peer reviews others' requirement documents. - Ensures Product Management and business stakeholders understand impacts of requests on the project, associated applications, and other business units. - Manages scope, communicates scope changes to stakeholders timely and influences change impact discussions/decisions. - Owns, facilitates, develops requirements and user stories so they are readily consumable by engineers. - Develops and manages to identify business process development opportunities. - Research existing systems (internal and external as needed) to understand their features with effective analysis of application data and outputs like reports and conducting relevant cross functional discussions. - Influences Software Development Lifecycle (SDLC) process refinement assists in project execution as per SDLC methodology. - Contributes to the development of best practices for documentation and training on testing, data, and process analysis across Digital. Facilitates the training to end users if needed. - Creates communication, training, and implementation plans to address people, process, and technology changes at the department and enterprise level. Testing / Quality Assurance: - Develops / Manages an end-to-end Quality Strategy, setting standards for excellence, driving strategic initiatives, and ensuring alignment with business goals across projects. - Develops / Manages functional test cases to ensure software functionality meets specified requirements. Focuses on detailed test case creation for individual features, contributing to the overall quality assurance process. - Creates non-functional test cases that will ensure all requirements/user stories are validated with system testing. - Plans and executes unit, integration, and acceptance testing to ensure that software meets the outlined requirements. This role focuses on the hands-on execution of tests to verify software functionality and performance against specified criteria. - Creates and manages test automation plan. Contributes to automation framework definition, test automation tool selection and resource upskilling (as needed). Works with testing tools and/or frameworks to create automated testing suites for one or more systems, demonstrating proficiency and the ability to contribute effectively to the testing process. Technology / Data: - Gathers high level and detail requirements and collaboratively author detailed functional and non-functional requirements, design specifications and validation documents. - Works with cross-functional teams to optimize processes and systems to drive business process improvements, system automation, continuous improvement, and other duties associated with multiple sites production support. - Engages in defining solution options and in recommending best course of action. - Analyzes business problems to be solved with automated systems; identifies gaps; provides technical expertise in business requirements for system functional specifications; scales new and current systems, processes, and procedures in a cost-effective manner. - Configures system settings and options to optimize performance and functionality according to project requirements. - Involves understanding the technical requirements and applying configurations to meet specific operational needs. - Engages with engineers in debugging / troubleshooting issues involving data or the accuracy of data, in day-to-day work and production support scenarios. - Proficient in data and functionality of multiple systems across the department, understanding the integration points and data flows between them. - Understand data mapping between systems and oversee projects that involve data integrations. Also, familiar with SOAP and REST API integrations. - Proficient in validating data and understand how it flows end-to-end for a product or group of closely aligned product(s) Leadership: - Publishes internal whitepapers. - Participates in industry level discussions; speaks at conferences outside of H-E-B (with leadership approval) - Leads the RFP process with vendors to include discussions and working sessions on H-E-B requirements and vetting vendors during the selection process. What is your background? - A related degree or comparable formal training, certification, or work experience - 7+ years of experience - Experience in business analysis or technology - Experience supporting relevant business area preferred (i.e., retail, supply chain, ecommerce, or digital marketing ops) - Experience successfully working in a fast-paced, change-oriented environment. Do you have what it takes to be an H-E-B Staff Business Systems Analyst? - Expert knowledge of applicable project management methodologies (i.e., Agile) - Ability to interact with Professional Ability to lead interaction with Professional services, third party. - Expert Excel, SQL, and analytical skills - Expert verbal / written communication - Expert interpersonal skills - Expert problem-solving skills. Can you... - Work collaboratively in a fast-paced, deadline-driven environment. - Work extended hours. 11-2024