Halifax Regional Municipality (HRM) is inviting applications for position of St. Mary's Boat Club Front Desk Staff in the Recreation Programming division of Parks & Recreation.

HRM is committed to reflecting the community it serves and recognizing Diversity and Inclusion as one of the Municipality’s core values. We have an Employment Equity Policy and we welcome applications from African Nova Scotians and Other Racially Visible Persons, Women in occupations or positions where they are underrepresented in the workforce, Indigenous/Aboriginal People, Persons with Disabilities and 2SLGBTQ+ Persons.  Applicants are encouraged to self-identify on their electronic application.

As a Front Desk Staff you'll be providing assistance to clients interested in renting the St. Mary's Boat Club (SMBC). This involves promptly responding to emails, addressing phone inquiries, conducting facility tours, and ensuring presence during select weddings and events.

For more information on the event processes at the St. Mary’s Boat Club, check out our website: www.halifax.ca/renttheboatclub

DUTIES AND RESPONSIBILITIES:

Reviews and responds to e-mails using the shared SMBC e-mail inboxAnswers the SMBC phone, reviews and responds to voicemails.Conducts scheduled and unscheduled tours of the facilityGreets clients/public in a professional manner and assists as neededMonitors the whereabouts of the public while in the buildingControls access to the office and storage areasPerforms office duties such as filing and photocopyingCalls clients as directed to ensure all necessary paperwork and payments have been submitted before a Wedding or event (such as a liquor license)Calls clients to get event details, or informs them about cancellations or changesTakes payments for weddings and events over the phone using the POS machineCommunicates daily with Administrative Support on booking details and inquiries Keeps the office area clean and organizedInforms the supervisor of any issues or complaints received during the shiftOpens and closes the building based on the schedule and ensures the building is secureOther reception-like duties as assigned

This position reports directly to the Youth Section Coordinator and works closely with the Admin Support for the St. Mary's Boat Club.

QUALIFICATIONS:
Education and Experience:

Minimum Grade 12 required or equivalent.Must enjoy working with the public in a customer service capacity.Previous customer service experience is an asset.Previous experience in cash handling is an asset.

Technical / Job Specific Knowledge and Abilities:

Working knowledge of computers and various software (Microsoft Word, Outlook, Excel).Knowledge of Legend software is an asset (will be trained once hired).Able to work effectively as part of a team and/or alone.Able to communicate effectively both verbally and in writing.Able to work in a fast-paced environment.Must be punctual and reliable.

Security Clearance Requirements: Applicants may be required to complete an employment security screening check.

Please note – Testing may be conducted as a component of the selection process to assess technical and job specific knowledge. Candidates, who are selected for testing, may be tested in a group setting, scheduled at the employer’s discretion.

COMPETENCIES: Communications, Customer Service, Networking/Relationship Building, Risk Management, Teamwork and Cooperation, Valuing Diversity

WORK STATUS: Casual

HOURS OF WORK: Shifts - 16-22 hours per week 
Monday to Thursday -  12:00 noon to 4:00 pm
Fridays – 12:00 noon to 5:00 pm (4:00 pm if there isn’t a booking)
Start Date: August 18, 2025

Some evenings may be required depending on scheduled showings and facility bookings. There will be opportunities to take on additional shifts during the events and weekends when weddings and events are taking place.

SALARY: $19.85 per hour as per the collective agreement between NSGEU Local 222 and HRM.

WORK LOCATION: St. Mary's Boat Club,1641 Fairfield Road, Halifax, NS

CLOSING DATE: Applications will be received until 11:59 pm on Tuesday, July 22, 2025

Please note: We thank all applicants for their interest in this position. Only those applicants selected for interview/testing will be contacted.
 
To ensure a fair and equitable hiring process, candidates are expected to complete all parts of the recruitment process, including assessments, assignments, and interviews independently and without the use of artificial intelligence (AI) tools or other forms of external assistance. The use of AI to complete any component of the hiring process is not permitted and may result in disqualification from consideration.

During the recruitment process, applicants have the right to request an accommodation. Applicants invited to participate in an assessment process (such as interview or testing) and who require an accommodation, should discuss their needs with the Talent Acquisition Advisor when invited to the assessment process. For more information on our accommodation process please click on the link: Accommodations | Hiring | Employment | Halifax

(position # 78628230)