Description CloudTune builds foundational technology that enables capacity assurance and infrastructure cost controllership for Amazon’s Stores Digital and Other (SDO) businesses as customer of AWS. Our systems and processes provide illusion of cloud elasticity at SDO’s scale, rate of innovation and business agility needs, while eliminating undifferentiated effort across these domains. As a Sr. SDM, you will take ownership of safety, reliability and observability of the sequences of automated actions that flow cross CloudTune systems. These cross-CloudTune actions are typically triggered by updates to high velocity events, scaling guidance, central policies or asynchronous config changes by SDO service owners using our Scaling Planner offering. You will own long-term architectural vision to accelerate shift toward intent based capacity management, away from current approach that requires material inputs entry from SDO builders. Our vision is to provide cloud elasticity at SDO’s scale and rate of innovation. We provide a zero-touch cost controllership and scaling experience for SDO. If you are interested in building automated decision-making systems that execute 100Ks of monthly capacity procurement and allocation action for 100+ events per year across 20+ stores and thousands of services, then this job is for you. Key job responsibilities As a Sr. Software Development Manager, you will: • Lead teams of experienced Software Development Engineers to build services to manage reactive and proactive scaling actions across thousands of SDO services. • You deliver robust deployment systems with safeties and troubleshooting visibility. You ensure high standards and will be responsible for the quality of services your team creates. • Use software development methodologies to guide the team’s workload and to build for long-term with incremental deliverables. • Work with partners to create multi-year product roadmap and ensure that scaling remains safe and efficient. Meet and communicate with stakeholders regularly to ensure your solutions are meeting the needs of the business • Participate in strategic planning, brainstorm improvements, and work to uphold the quality bar across the organization. • You work across a great number of internal teams and organizations to gain further adoption of your services and gracefully integrate both experimental and production solutions they need. A day in the life Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: - Medical, Dental, and Vision Coverage - Maternity and Parental Leave Options - Paid Time Off (PTO) - 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply! About the team CloudTune builds foundational technology that enables capacity assurance and infrastructure cost controllership for Amazon’s Stores Digital and Other (SDO) businesses as customer of AWS. Our systems and processes provide illusion of cloud elasticity at SDO’s scale, rate of innovation and business agility needs, while eliminating undifferentiated effort across these domains. Basic Qualifications - 10+ years of engineering experience - 5+ years of engineering team management experience - 10+ years of planning, designing, developing and delivering consumer software experience - Experience partnering with product or program management teams - Experience managing multiple concurrent programs, projects and development teams in an Agile environment Preferred Qualifications - Experience partnering with product and program management teams - Experience designing and developing large scale, high-traffic applications Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $198,100/year in our lowest geographic market up to $342,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.