PetSmart Charities is a mission-driven nonprofit committed to making the world a better place for pets and all who love them. With over $600 million granted to organizations across the U.S., Puerto Rico, and Canada, we’ve made a meaningful impact – helping millions of pets find loving homes, expanding access to affordable veterinary care, fighting pet hunger, and providing disaster response in times of crisis.
About the Location
Collaborative Work Environment:
At PetSmart, teamwork and connection are core to how we thrive. This role is based at our Phoenix Home Office, with an expectation of working a minimum of four days in the office each week. In a standard work week, associates may work up to one remote “flex day” (with leader approval). Our hybrid approach is designed to foster strong collaboration while also supporting flexibility and individual success.
About the Job
POSITION SUMMARY
PetSmart Charities is seeking a Senior Veterinary Program Manager to lead student education and scholarship initiatives that support emerging veterinarians pursuing careers in Community Medicine, including nonprofit, shelter, and accessible-care settings. This role owns the day-to-day management of Charities’ student-focused veterinary programs, including scholarship administration, mentorship coordination, training experiences, and outcomes assessment.
In partnership with the Director of Veterinary Affairs, the Senior Veterinary Program Manager also supports broader veterinary initiatives, contributes to data collection and reporting, and helps strengthen academic and industry partnerships.
The ideal candidate is passionate about expanding access to veterinary care, experienced in managing mission-driven programs, and motivated to support the next generation of veterinary professionals.
KEY RESPONSIBILITIES
Program Development and Management
Lead the planning, launch, and ongoing management of student-focused veterinary education and scholarship programs.Refine program structure, timelines, and deliverables to ensure effective execution and continuous improvement.Manage application, selection, and onboarding processes for scholarship recipients and program participants.Mentorship and Training
Establish and maintain mentorship networks with participating organizations and veterinary professionals.Partner with internal teams and external stakeholders to deliver high-impact training and learning opportunities.Monitor and support university-based and student accessible-care experiences.Evaluation and Reporting
Develop metrics and tools to measure program effectiveness and participant outcomes.Analyze program data to identify trends, successes, and opportunities for improvement.Prepare clear, data-informed reports for leadership and funding partners.Stakeholder Engagement
Serve as the primary point of contact for students, mentors, academic partners, and program collaborators.Build and sustain relationships with veterinary schools, nonprofit organizations, and industry partners.Represent PetSmart Charities at conferences, workshops, and outreach events.QUALIFICATIONS
Bachelor’s degree or equivalent experience required.Three or more years of experience managing programs or initiatives within nonprofit, education, veterinary, or mission-driven organizations.Demonstrated experience in project or program management, including coordination with subject-matter experts.Strong analytical skills with experience in program evaluation or impact measurement.Excellent communication, organizational, and relationship-building skills.Passion for mentorship, professional development, and expanding access to veterinary care.TRAVEL
10–20%Additional Job Considerations
This role requires collaboration, teamwork, and face-to-face interaction with colleagues, leaders, and/or clients.Being in the office ensures access to leaders, cross-functional partners, and resources necessary to make timely decisions and drive results.On-site presence in accordance with our FlexSmart policy supports our culture of innovation, mentorship, and engagement, which is integral to our success in developing the best team.
* This is not intended to be an all-inclusive, exhaustive list of all essential job functions for this position. PetSmart retains the right to change or assign other required job duties to this position.
About the Culture
At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating meaningful experiences for pets and their families, and we empower our teams with the tools, resources, and opportunities to grow and succeed.
We’re more than a workplace, we’re Team PetSmart. Together, we grow, collaborate, and challenge ourselves to be the best in all we do. Our culture is built on belonging and shared purpose, where every voice and experience matters. Guided by our values, we strive to do what’s right, lead responsibly, and bring our passion for pets to life every day. Not sure if you meet 100% of the position requirements and whether you should apply? We’d still like to hear from you and encourage you to apply with us! You might be the right fit for this role or another opportunity across Team PetSmart.
Our home office offers outstanding amenities in a fun and rewarding workplace including:
Pet-friendly environment, bring your pets to work and enjoy the on-site dog park!On-Site Events & Adoptions, enjoy community-building opportunities, including pet adoption days, seasonal celebrations, family events, art events, & holiday festivals“Top Dog” gym with equipment, fitness classes, massage therapists, personal trainers, and wellness spaces“Sit & Stay” Café serving fresh breakfast and lunch options, snacks, & more“Lil Paws” NAEYC-accredited onsite childcare facility providing high-quality early educationPaid Volunteer Opportunities to spend time doing good for causes close to heartPrint Center and Business Services, Dry Cleaning, Mother's Rooms, Sustainable Infrastructure & more!
PetSmart provides an equal opportunity for all associates and job applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other legally protected characteristics.