Are you passionate about shaping the future of healthcare through user-centered research? Amazon Health is seeking a customer-obsessed Senior UX Researcher to join our team and uncover insights that will reimagine the future of healthcare delivery. You'll lead in-depth studies to deeply understand the needs, behaviors, and pain points of our customers, and translate those insights into opportunities that create transformative digital experiences. Our goal is to make healthcare more accessible, connected, and effective. We're looking for a mixed methods researcher who can generate evidence-based insights that empower better health outcomes.

#everydaybetter

Key job responsibilities
* Lead comprehensive healthcare journey mapping and Jobs-to-be-Done research to understand clinician, provider and patient needs.
* Design and execute mixed-method research studies that address sensitive healthcare topics, including in-clinic patient visits, central health record management, and telehealth experiences.
* Inform segmentation studies and persona development specific to healthcare audiences.
* Work with cross-functional teams to integrate insights into product development and roadmaps.
* Synthesize findings from healthcare research workstreams to identify patterns and opportunities across the health experience.

About the team
You'll join a dynamic, growing team of UX practitioners who support each other's development. We offer mentorship, autonomy, and opportunities to contribute to our supportive culture. Our mission is to improve health outcomes by making it dramatically easier for anyone to find, choose, afford, and engage with quality healthcare products and services. We use design, service, and technology to change the way people think about their health. You'll be at the forefront of reimagining healthcare experiences, combining advanced technology with human-centered design.

This is an exciting opportunity to make a significant impact on healthcare. If you're ready to tackle complex challenges and shape the future of health experiences, we want to hear from you.