Job Title: Sr. Territory Service Representative
Function: Operation      
Reporting To: Area Head
Location: Vapi

About Blue Dart Express India

Blue Dart Express India, a leader in the logistics and express delivery sector, is part of the DHL Group. We provide reliable, time-sensitive delivery solutions to over 37,000+ locations across the country. Our robust domestic network and unmatched infrastructure position Blue Dart as a critical player in India’s logistics industry. We take pride in innovation, service excellence, and building a high-performance workforce that drives sustainable business growth.

Purpose

Responsible for all inbound and outbound operations at the Service Centre and ensuring timely, accurate and profitable delivery.

Key Responsibilities :-

Operational

Service to the customer by Intact and timely Pickup and delivery of shipments (field work)Ensure connection of shipments picked up from own route Develop territory / route.Grow business with existing customers in the route Generating Sales lead Sharing Competition information.Self grooming and upgradation of product and operations knowledge

People

Provide direction, guidance and support to employees to help them discharge their duties effectivelyMonitor the performance of the team on a continuous basis to identify key performers.Mentor and coach subordinates to develop the team’s capabilities and build a robust succession pipeline.Ensure that the Service Centre is adequately staffed as per the manpower requirements.Ensure high level of employee engagement and retention of key performers.

Why Join DHL Blue Dart ?

When you join us, you become part of a purpose-driven organization that’s redefining logistics across India and beyond. Here’s what you can expect:

Competitive compensation and performance-linked incentives that reward your contribution. Continuous learning through structured development programs, on-the-job coaching, and access to global best practices. Comprehensive benefits including medical insurance (with optional parental cover), financial wellness programs, and generous paid time off. A strong culture of recognition, inclusion, and respect—where your ideas matter and achievements are celebrated. Access to cross-functional and global career paths within DHL Group’s diverse business portfolio. The pride of working for India’s most awarded logistics brand, delivering excellence across 56,000+ locations and 220+ countries.

Join us and be part of a company that’s not only a leader in logistics—but also a trusted Employer of choice, committed to your growth, well-being, and long-term success.