You support the application support team with analyzing infrastructure, performance or stability issues

 

You bring in your good trouble shooting expertise to identify and resolve complex technical issues in our customer environments

 

You collaborate with our product development team to bring feedback and improvement suggestions from the field to the product backlog to increase efficiency and performance of the applications

 

You are familiar with the technical requirements of our systems and can provide support in cooperation with our technical consultants.

 

University degree in e.g. computer science/engineering/software development or proven experience in the area of IT infrastructure/ software deployment

 

Strong service orientation and good communication behavior

 

Good English language skills (verbal and written)

 

Profound knowledge in current infrastructure technology (Container, Kubernetes, Cloud, Virtualization) Profound Windows and Linux know how

 

Very good trouble shooting skills 

 

First contact with a regulated industry (e.g. Pharma / Medical Devices / Banking) is a benefit you are familiar with