Seattle, WA, US
9 hours ago
Sr. Technical Program Manager, Prime Video Personalization and Discovery
Just finished Fallout and want to watch more of the same? Looking for a movie that's like SaltBurn? So are millions of our Prime Video customers. The Prime Video Groupings, Re-engagement and Optimizations team suggests videos that are relevant and tailored to customers’ schedules and environments. We help our customers find new content and content they have engaged with, to provide the most relevant titles.

We tailor these recommendations through Personalization models that you can help shape. Along with delivering an AI-First personalization experience, you'll collaborate with a talented team of engineers and scientists to create models to run these predictions and services to provide the results at incredible scale and speed.

Key job responsibilities
• Manage important technology programs with broad cross-organizational and/or cross-business impact. You define requirements, negotiate priorities, and deliver the right solutions and mechanisms.
• Resolve significantly complex problems and provide a long-term solutions that are as simple as possible.
Improve architectural quality, reduces bottlenecks,
Operate with autonomy, showing high judgment in decisions that have technical and business implications.
Identify and tackle intrinsically hard problems. (e.g., highly complex, ambiguous, extremely complicated, with little to no existing structure, have significant business or security risk or potential for significant impact).
Able to represent, verbally and in writing, complex decisions, trade-offs, and potential solutions clearly to leaders
Adept at building consensus, align teams toward coherent technology strategies.
Champion and prioritize new product requirements and features for development
Identify short and long-term product opportunities, provide actionable recommendations and influence stakeholders to implement durable solutions.
Plan, execute, and monitor program and manage risks
Troubleshoot and resolve technical challenges for our customers and validate new integration launches

A day in the life
You will own long-running programs to make Prime Video experience even more personalized for customers. In that capacity, you will directly own goals with visibility throughout Prime Video.
You will own the execution of projects to meet those goals, including communication to senior leadership and stakeholders. You will work with teams across Prime Video to influence organizational roadmaps and strategy.
You will drive a portfolio of programs and goals evolving how we personalize recommendations to Prime Video customers and work on ambiguous challenges.

About the team
Our mission at Prime Video Personalization and Discovery is to show a customer the right video content, in the right place, at the right time. We tailor PV for a diverse and global audience, so customers world-wide with different tastes and backgrounds can find something to watch and enjoy on every visit. We delight Prime subscribers by leaning in to the Amazon originals and exclusives that shape our brand and differentiate us. We grow our relationships with customers by leveraging our deep understanding of them to provide relevant and timely recommendations.
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