Does the challenge that comes from leading and driving large, cross-organizational projects and initiatives for one of the largest Cloud providers excite you? Do you enjoy working in an entrepreneurial environment solving complex technical problems and delivering innovative solutions?

The AWS Managed Operations (MO) organization was founded in April 2023, with the objective to reduce operational load and toil through long-term engineering projects. MO is building the best-in-class engineering and operations team that will own the day-to-day operations for AWS Regions; improving the availability, reliability, latency, performance and efficiency to operate AWS regions.

Amazon is looking for a highly motivated Sr. Systems Development and Operations Leader to drive the technical operational efficiency for AWS. The role will be responsible to manage team’s that own operational problems, excellence, and support goals for AWS Regions. We are seeking a Senior Operations Manager with strong technical skills, problem solving abilities, deep customer affinity and communication skills, to lead our operations/engineering organization.

This is a highly visible role that requires both business acumen when working with senior management, a strong technical background for understanding systems and database engineering practices, and technical depth for removing development roadblocks. You will interact with a broad cross section of the Amazon organization as you trace through complex interconnected systems to improve the overall operational stance of the organization and root out any issues uncovered along the way.


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Key job responsibilities
- Building and Leading the System Engineering team that own building innovative solutions to operational problems and driving measurable Operational Excellence improvements across the entire organization

A day in the life
About AWS

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Utility Computing (UC)

AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS.

Inclusive Team Culture

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, and conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.