As a Senior Supply Chain Manager at Amazon Flex, you'll be at the forefront of optimizing delivery operations in some of our most challenging markets - rural and super-rural areas. This strategic position requires you to wear multiple hats, balancing the intricate demands of network optimization with the need to enhance both delivery partner and customer experiences.
Your day-to-day will involve spearheading initiatives that strengthen our network capacity and streamline operations. You'll be the bridge between various teams - from Business and Operations to Product and Tech - ensuring that all aspects of the supply chain work in harmony. This collaborative nature of the role means you'll need to be both a strategic thinker and an effective communicator.
The role demands strong analytical skills as you'll be continuously identifying opportunities for improvement and implementing scalable solutions. You'll be responsible for driving automation and innovation initiatives that not only improve efficiency but also reduce costs across our rural markets. Your decisions and implementations will directly impact thousands of delivery partners and customers, making this role crucial to Amazon's commitment to being Earth's most customer-centric company.
In essence, you'll be a key architect in shaping the future of Amazon Flex's rural delivery network, balancing operational excellence with customer satisfaction, while ensuring our delivery partners have what they need to succeed.


Key job responsibilities
• Develop and execute strategic initiatives to optimize capacity across Amazon's Flex network
• Lead end-to-end network capacity planning and optimization, with focus on rural markets
• Drive data-informed decisions through advanced analytics and performance metrics
• Design and implement scalable solutions to enhance operational efficiency
• Manage cross-functional programs spanning Business, Operations, Supply Chain, Product, Technology, and Finance teams
• Establish and monitor KPIs to ensure service quality and operational excellence
• Spearhead process automation and continuous improvement initiatives
• Lead strategic planning for inventory management and transportation optimization