Seattle, WA, US
1 day ago
Sr. Strategy & BizOps Manager, Platform Experience
We are seeking an experienced Sr. Strategy & BizOps Manager to join the PLEX organization within AWS. In this role, you will serve as a strategic partner and trusted advisor to a PLEX leader, operating as their right hand to drive organizational effectiveness, strategic execution, and operational excellence. You'll be part of a centralized business operations team that enables org leaders to maximize their impact across a growing AWS organization. In this role you will:

Strategic Partnership & Executive Support:

Serve as a trusted partner to your executive, managing multiple concurrent initiatives that require balancing competing priorities and exercising sound judgment in ambiguous situations

Provide strategic support on decisions affecting team direction and resource allocation, representing the leader in cross-functional forums where your contributions help drive alignment on key initiatives

Exhibit discretion in handling sensitive information and the ability to operate independently while keeping leadership informed and prepared

Strategic Execution & Organizational Effectiveness:

Drive the organizational goal-setting process, ensuring alignment between team objectives and broader PLEX priorities

Translate strategic direction into actionable plans, working with team leads to secure commitment and remove execution barriers

Manage key leadership forums including MBRs and QBRs, synthesizing business performance data and operational metrics into clear narratives that inform decisions on priorities, resource allocation, and tactical adjustments

Asist leadership in identifying opportunities and risks that impact team effectiveness and delivery

Cross-Functional Leadership & Influence:

Build productive working relationships with peer business operations teams, Finance, HR, Recruiting, and other support functions to drive progress on cross-functional initiatives

Coordinate and lead strategic projects that require alignment across multiple teams, influencing stakeholders to secure support and resources for initiatives that improve how your organization operates

Build consensus and navigate competing interests, which will be essential to removing blockers and maintaining momentum on critical priorities

Ideal Personal Qualities:
- Exceptional judgment and decision-making abilities
- Strong executive presence and communication skills
- Ability to maintain confidentiality and handle sensitive information
- High degree of adaptability and comfort with ambiguity
- Strategic mindset with strong operational execution capabilities
- Collaborative approach with the ability to influence without direct authority
- Proactive problem-solver with attention to detail
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