DHL Group the logistics provider of the world with over 580,000 employees in more than 220 countries and territories. We are an organization that is not just moving goods around, we have a very clear purpose, and we are: Connecting People. Improving Lives.  We provide challenges and opportunities for personal and professional development, we recognize the difference you bring to our business and together we share the pride of building one of the largest world leaders in logistics and supply chain. 

Job Purpose:

Engage with customers and customer managers to understand the industry & customer supply chain requirements and in combination with my in-depth knowledge of the DHL IT capabilities to coordinate and combine the BU IT solution designs towards a differentiating competitive advantage for DHL.

Your Tasks:

Solution Development

Generate thought leadership in IT solution and IT innovations                                     Align with the CSI IT Sector Leads on the sector specific requirements                                                           Undertake industry research (e.g. market trends) and client consultancy activityUnderstand customer needs, identify DHL's value proposition, define IT solution strategy                            Project management approach, identify required resources, manage project/opportunity, develop quality solution proposals, and secure BU's buy-inSupport CSI Solution Engineering with the IT solutions for the Supply Chain Solution sets where applicable 

RFQ Response Management

Engage in pre-RFQ activities led by CSI Tender Management                  Developing and maintaining IT Solution Material (templates)                  Develop the RFQ IT response and present the IT solution through optimal story lining in conjunction with the tender team                                                                                                                                              Coordinate on global IT solution projects and lead as necessary                                                     Present solution through optimal story lining in conjunction with the tender team                                           Align with CSI IT Sector Lead if the proposed solutions fit the overall Customer IT Strategy   

Implementation

Perform clear and comprehensive transitions of designed IT solutions to implementation teamLead or support the IT solution work stream in implementationsResolve IT solution issues during implementations

Service Management & Continuous Improvement

Identify IT solutions re-engineering opportunities to drive retention together with CSI Sectors & Service Management. Act as a sounding board and advisor to facilitate supply chain improvements on existing businessAct as a functional expert to the post sales teams in account/program action plans and RFQ avoidanceAct as first solution escalation point in the region for assigned customer portfolio  

Team Management

Lead virtual teams across BU and CSI. Develop & drive actions to fix areas behind target

Stakeholder Management

Develop & leverage relationships with BU IT Management to ensure the necessary resources are made availableEnsure IT processes (RFQ and Project onboarding and management) are followedShare knowledge and best practices within DHL

Your Profile:

Bachelor’s or master’s degree in a relevant field (e.g., IT, Business IT)Project management (e.g., PMP, CSM, PRINCE2), leadership training, or industry-specific certifications can be advantageousExperience more than 8-10 yearsExperience in one DHL Division or more Deep understanding of at least one divisional integration capabilitiesCustomer communication skills (senior level)

We Offer:

Great opportunity to work for the biggest logistics company in the worldInternational and virtual environmentFlexibility and great opportunity to learnTempting Compensation and benefits

DHL is an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.  The EEO is the Law poster is available here: https://www.eeoc.gov/employers/eeo-law-poster   

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

If this is something you would like to do, don’t hesitate and start your application.