Job Title: Sr. Specialist, Sales Trainer Job Description The Sr. Specialist, Sales Trainer is responsible for designing and delivering high-impact training programs that enhance client-specific knowledge and skills, focusing on advanced sales processes and systems. This position leads collaborations with internal and/or external stakeholders to create tailored content that addresses business needs, driving efficiency and productivity across the organization. He/she/they will work autonomously with moderate supervision to ensure the effectiveness of training initiatives. + Ensure new employees receive comprehensive, client-specific onboarding and training to enhance job-specific knowledge and skills + Provide skills-based coaching and client-specific training on a regular basis to support achievement of operating plan targets, sales targets, and high customer satisfaction + Partner with internal and external stakeholders to develop and deliver effective training and development programs designed to enhance advanced sales knowledge and skills across various sales motions + Analyze performance data and customer experience trends to develop and implement strategic sales plays and best practices tailored to specific territories + Oversee and validate the quality of training delivery to ensure it meets established standards and aligns with business goals + Track the effectiveness of training interventions through a range of assessment tools and methodologies for continuous improvement + Collaborate with stakeholders to optimize sales processes and systems, ensuring a superior customer experience is consistently achieved + Maintain high-level communication with internal stakeholders to foster and develop strategic client relationships while staying informed about the evolving business environment for training material updates Location: BRA Sao Paulo - Rua Arquiteto Olavo Redig de Campos Language Requirements: Brazilian Portuguese (Required), English (Required) Time Type: Full time **If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (https://www.concentrix.com/resource/job-applicant-privacy-notice-for-california-residents/)**