Job Title:

Sr. Specialist, Operations Support

Job Description

The Operations Support Manager is responsible for supporting and optimizing daily operations to enhance organizational efficiency and productivity. This role flexibly addresses cross-functional challenges as they arise—such as workflow coordination, process improvement, compliance support, and staff assistance—contributing to improved operational quality.
Additionally, the role supports company-wide operational optimization and assists the Business Unit Head (Site Lead) in strategic tasks and planning. By monitoring workforce trends, driving initiatives to boost revenue, and supporting external visitor engagements, the manager plays a key role in sustaining organizational growth and stability.

1. 業務プロセスの改善と部門横断的な調整支援 / Process Improvement & Cross-Functional Coordination

- 業務フローの分析・改善提案や、各部門との連携による業務支援を通じて、組織全体の効率化を推進します。
Analyze and improve operational workflows, and coordinate cross-functional initiatives to enhance organizational efficiency.

2. 人と組織に関する分析と環境整備 / Workforce Analysis & Workplace Support

従業員満足度や離職率などの分析・対策立案、チームメンバーの業務支援、働きやすい環境づくりを通じて、組織の健全な成長を支えます。
Monitor and analyze workforce trends, support team operations, and contribute to creating a comfortable and productive work environment.

3. 経営・事業支援、アドミン業務および情報伝達のサポート / Business Support, Administrative Operations & Communication Facilitation

事業部門長の補佐（レポート作成・会議準備、海外ビジター対応等）に加え、請求書処理や残業時間の集計などの管理業務、さらに海外に上司がいる従業員への情報共有・連携支援なども行います。
Support business unit leadership with reporting, meeting preparation, and hosting of overseas visitors. Handle administrative tasks such as invoice processing and overtime tracking, and facilitate communication for employees with overseas managers.

Location:

JPN Yokohama MM Park Building 11th Flr, 3-6-3 Minatomirai, Nishi-ku

Language Requirements:

English (Required), Japanese (Required)

Time Type:

Full time

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