Brand Overview:maurices is a women’s apparel retailer that celebrates feel good fashion for real life. It’s committed to its service with style promise and offering affordable fashion that takes women from workday to weekend and all of life’s adventures in between. With inclusive sizing from 0-24, maurices is famous for its versatile styles including key categories such as denim, dresses, tops, and more. Established in 1931, maurices operates 935 stores in communities across North America. Discover even more fashion at maurices.com.

Ready to apply? We currently have an opportunity for a Sr. Specialist, Field Experience & Education to join our team located at our Corporate Office-maurices-Duluth, MN 55802.

Ready to help bring feel good fashion for real life™ to hometowns across North America?  Join our family of amazing individuals in our corporate office in Duluth, Minnesota, ranked one of the Top 100 Best Places to Live in 2019. Since 1931, we’ve helped women look and feel their best every day — making maurices not only a special place to shop, but a great place to work and connect. Apply today!

Position Overview:

The Senior Specialist, Field Experience and Education, supports the development and delivery of high-impact field training, product education, and promotional execution tools that enhance the overall field experience. This role partners cross-functionally to create engaging learning materials, ensure accurate communication, and reinforce consistent service and selling behaviors across stores.

The Senior Specialist collaborates with key business partners to maintain up-to-date training resources, contribute to product knowledge programs, and support marketing and loyalty initiatives. They create clear, effective content for store leaders and field teams, ensuring that education aligns with business priorities and seasonal needs. Through strong partnerships, attention to detail, and a focus on learner impact, the Senior Specialist equips field teams with the knowledge and tools needed to drive results.

Key Responsibilities:

Sales & Service Training

Creates and maintains annual roadmaps for service and selling training, ensuring content remains current and impactful.Evaluates training effectiveness and collaborates with partners to recommend updates that strengthen service and selling results.Maintains and refreshes onboarding, orientation, and core training documentation for all field roles.Partners cross‑functionally with home office teams to support the development of field education materials (product knowledge, store operations, loss prevention, etc.).Creates store meeting materials that encourage consistent behaviors and help drive sales results.Supports the reinforcement of service philosophy, culture, and selling behaviors through all educational programs.Contributes to the development of the service and selling framework and assists in producing supporting tools and education.Creates service and selling content for Retail Zipline (intranet) messages aligned to key seasons, promotions, and business priorities.Collects and organizes feedback, manages surveys, and partners with internal teams to support effective learning strategies and materials for diverse learning styles.Supports field events with education and experience strategy, coordination, and other planning aspects.

Product Knowledge & Education

Collaborates with cross‑functional partners to support the planning, design, and development of product knowledge tools such as the Trend Report and Fashion 15s.Attends milestone product meetings to understand field education needs and ensure alignment to upcoming launches.Uses digital tools and content platforms (video, multimedia, Canva, etc.) to create engaging product knowledge and loyalty education.Partners with Marketing as a key collaborator for the Brand Ambassador Program to ensure a cohesive and effective field experience.Supports ad‑hoc product knowledge needs, helping create supplemental education when business priorities shift.

Promotional & Testing Coordination, Experience, and Execution

Collaborates with promotional partners to support execution, ensuring communication and details shared with the field are accurate and easy to follow.Partners closely with Marketing and the Field Experience team to help deliver loyalty and marketing-driven promotions.Supports testing coordination by helping define requirements, creating training materials, and ensuring test stores receive clear and timely information.Helps organize and track testing activities, ensuring feedback and results are captured and shared with the business.

Field Experience Programs & Events

Supports field event coordination, development, and design (Winspire/annual sales conference, District Leader Summit, etc.)Provides input, design support, and project management expertise for other field programs (Onboarding programs, ad-hoc requests, etc.)

Education/Skills and Experience Requirements:

2-4 years retail experience preferredBachelor’s degree preferred or equivalent experienceExceptional writing, organizational and communication skillsAbility to prioritize and meet deadlinesHighly organized, with strong project management skills and attention to detailExperience coordinating on-site event logistics Strong analytical skillsAbility to make decision on own and be an independent thinkerProficiency in Microsoft Word, Excel, Access & PowerPointSavvy and resourceful and able to build effective relationships across an organization at all levelsAbility to navigate the grey and have confidence to seek and provide clarityAbility to travel up to four times per year

How We Work: Our Smart Work policy pairs the best of in‑person collaboration with the flexibility to work remotely, guided by business needs and the nature of each role. For Duluth based roles, associates work at least three days a week in our offices, with teams setting core days to brainstorm, build relationships, and move work forward.  The goal is simple: help you do your best work, stay connected to your team, and maintain healthy work‑life balance.                                                                                                                                                                                                              

Location:Corporate Office-maurices-Duluth, MN 55802Position Type:Regular/Full time

Pay Range:

Annual Salary: $62,000.00 - $68,000.00

Equal Employment Opportunity

The Company is committed to hiring and developing the most qualified people at all levels. It is our policy in all personnel actions to ensure that all associates and potential associates are evaluated on the basis of qualifications and ability without regard to sex (including pregnancy), race, color, national origin, religion, age, disability that can reasonably be accommodated without undue hardship, genetic information, military status, sexual orientation, gender identity, or any other protected classification under federal, state, or local law. We do not discriminate in any of our employment policies and practices. All associates are expected to follow these principles in all relationships with other associates, applicants, or others with whom we do business.