NSC, Canada
3 days ago
Sr. Spec, Business Performance Partner

Cardinal Health, with over 1300 employees in Canada, is an essential link in the Canadian healthcare supply chain, providing over 70,000 products to healthcare facilities and medical professionals across the country.

Join a Team That Powers Canadian Healthcare Excellence

We support hospitals, clinics, and healthcare professionals in delivering exceptional patient care every day.

Our mission is clear: to achieve world-class performance through a relentless commitment to continuous improvement, customer focus, and operational excellence. Every decision we make is guided by the value it brings to our customers and the communities we serve.

We’re looking for a driven, collaborative, and analytical leader to join our Operational Excellence Team. This is a unique opportunity to make a measurable impact by shaping how we work, think, and grow. This position is a hybrid role located in the central region

Position Overview: The Operational Excellence professional is responsible for identifying and executing against performance improvement opportunities, enabling successful transformations across the enterprise, and using contemporary process improvement techniques while building people capabilities. They effectively and passionately lead Lean Six Sigma projects aimed at enhancing efficiency, eliminating waste, reducing defects, and improving overall quality.

As a key member of our Operational Excellence team, reporting to the Director of Operational Excellence, you’ll play a pivotal role in transforming how we operate across the Central Region (Mississauga and Vaughan). This role is ideal for a results-driven leader who thrives on solving complex problems, empowering teams, and delivering sustainable improvements.

This is more than a job — it’s a chance to be part of something bigger. If you're ready to help shape the future of healthcare operations in Canada, we want to hear from you.

For more information on what it is like to work for us, please watch this video: Cardinal Health - Wings.

In this role, you will:

Lead high-impact Lean Six Sigma projects that drive measurable improvements in efficiency, quality, and cost

Build and mentor high-performing teams, equipping associates with the tools, training, and mindset to solve problems and lead change

Design and maintain performance dashboards that provide real-time insights and support data-driven decision-making

Champion a culture of continuous improvement, embedding Lean principles into daily operations and long-term strategy

Collaborate with regional leaders to streamline processes, align on KPIs, and standardize best practices across Canada

Drive innovation and operational excellence, ensuring every improvement initiative delivers value to our customers and the healthcare system

Your Contributions to the Organization:  

Lead High-Impact Lean Six Sigma Projects

Drive improvement initiatives that align with business goals and key performance indicators

Collaborate with cross-functional teams to identify, prioritize, and execute process improvement opportunities

Apply DMAIC and Kaizen methodologies to solve operational challenges, reduce waste, and enhance quality and efficiency

Quantify project outcomes, prepare executive-level reports, and present results, risks, and ROI

Support change management efforts and foster stakeholder engagement to ensure sustainable success

Use visual management tools and dashboards to track performance and support Tiered Accountability

Build Capability & Foster a Culture of Continuous Improvement

Deliver Lean Six Sigma training and coach employees at all levels to build problem-solving capabilities

Facilitate Kaizen events, A3 thinking, and root cause problem-solving sessions

Mentor Kaizen Leaders, White Belts, and Yellow Belts to strengthen internal CI expertise

Support leaders in embedding Tiered Accountability and standard work practices

Enable Data-Driven Decision Making

Design, build, and maintain performance dashboards (e.g., Power BI) to provide real-time operational insights

Support performance management through standardized reporting and analytics that drive action and accountability

This Job might be for you if: 

Bachelor’s degree in engineering, business, science, or a related field (Industrial Engineering preferred)

Experience in Operations, Supply Chain, Manufacturing, or Distribution environments

Minimum 2–4 years of experience leading continuous improvement or operational excellence projects.

Lean Six Sigma Black Belt certification preferred (or willingness to complete through our internal Black Belt program), Certified Yellow or Green Belt as an asset

PMP certification is an asset

Familiarity with WMS, ERP systems, and process automation tools is a strong asset

Experience building and maintaining performance dashboards to support data-driven decision-making

Detail-oriented with a strong sense of urgency, excellent time management, and the ability to thrive in both team-based and independent work environments

Skilled in facilitation, presentation, and change management

What is expected of you and others at this level:

You are a strategic, data-driven leader who thrives on solving complex challenges and delivering measurable results. You bring a unique blend of analytical rigor, cross-functional collaboration, and change leadership to every initiative.

Strategic Executor – You can translate national operational excellence and automation strategies into scalable, site-level solutions that drive real business impact.

Lean Culture Champion – You can lead by example, fostering a high-performance, problem-solving mindset through Lean Six Sigma training and coaching.

Opportunity Accelerator – You can proactively identify and prioritize improvement opportunities aligned with key pillars: Safety, Quality, Delivery, Cost, Productivity, and Culture.

Project Leader – You can manage regional initiatives using Hoshin Kanri, ensuring alignment, accountability, and results across teams.

Operational Optimizer – You can streamline warehouse and distribution processes to eliminate waste, reduce defects, and boost productivity.

Insight Generator – You can turn data into action through dashboards, KPIs, and scorecards that empower leaders to make informed decisions.

Collaborative Influencer – You can build strong partnerships across regions, promoting best practice sharing, standardization, and a unified approach to excellence.

Cardinal Health is committed to employment equity and encourages applications from women, visible minorities, Indigenous peoples, and persons with disabilities.

Cardinal Health is committed to accommodating applicants with disabilities throughout the hiring process, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). Our Human Resources team is responsible for working with applicants requesting accommodation at any stage of the hiring process.

#LI-Hybrid

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

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