Mexico City, DIF, MX
1 day ago
Sr. Program Manager - Payments, ABMX
Amazon Business is a rapidly expanding $35 billion USD business, now operating in 10 countries (US, Germany, UK, France, Italy, Spain, Japan, Canada, India, and Mexico). Amazon Business Mexico (business.amazon.com.mx) launched in March 2024 with the vision to be the destination for Mexican businesses of all sizes to find, discover and buy everything they need, and it is still day 1 for us. Amazon Business represents an incredible opportunity to address a vast new market segment and customer base and is an area of high interest for Amazon. We are focused, on building solutions that enable the B2B customer to find, research, and buy products and services from a vast selection, across multiple devices, and regions. Our customers include individual professionals, small businesses, and Mexico’s large institutions (and everything in between). Our business customers have different needs than the traditional Amazon customer and we are reinventing everything from how we display our selection, price our products, and continue innovating on behalf of Mexico’s business customers.
Payments is a critical need for businesses, and we are searching for a Program Manager to address our customers’ payment needs. We are looking for a hands-on, detail oriented and a self-starter person with a passion for independent problem-solving, proven data analysis skills, collaborative stakeholder management, and is strong on invent & simplify. Key job responsibilities is to drive B2B payment programs to drive efficiency and growth for overall category.

Key job responsibilities
This new role will be crucial in elevating the new feature implementation and customer experience of AB Payments products. A key responsibility includes conducting thorough competitive analysis and market research, specifically examining payment products available in other countries through Amazon Business or competing offerings in the market. The ideal candidate will be a strong program manger who can bridge business requirements with technical execution while maintaining a relentless focus on customer experience. Success in this role requires demonstrated analytical capabilities and the ability to influence across tech teams, business teams, and stakeholders. This role will own end-to-end implementation of AB Payments features, collaborating closely with tech teams and cross-functional stakeholders.


About the team
Amazon Business Mexico is a new and nimble team tasked with innovating on behalf of business customers. We pride ourselves in our high standards and collaborating team culture.

Inclusive team culture

At Amazon we embrace our differences and we are committed to furthering our culture of inclusion. We host annual and ongoing learning experiences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.

Work Life Balance

We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.

Mentorship & Career Growth

Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional.
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