Worldwide Grocery Stores (WWGS) is a global retail organization dedicated to revolutionizing the grocery shopping experience through enhanced efficiency, quality, and affordability. At its core, WWGS Private Brands (PB) serves as a crucial strategic division that develops, sources, and manages our Whole Foods Market (WFM) and Amazon-branded proprietary food products across all geographic regions. Operating as a unified force, Private Brands supports both North American and International operations by leveraging cross-functional expertise in product development, sourcing, sensory, commercialization and quality assurance to bring our products to market end-to-end across all WFM and Amazon channels. Through the integration of Whole Foods Market (WFM) and Amazon-branded products, Private Brands enables WWGS to deliver high-quality, innovative products and brands while maintaining operational excellence across diverse global markets. This collaborative structure allows WWGS to rapidly scale its food portfolio while maintaining consistent quality standards and efficient processes throughout its worldwide operations. This team manages the Amazon Saver, Amazon Grocery, byAmazon, Aplenty, Amazon Kitchen, 365 by WFM (including our organic products), and Whole Foods Market brands.

WWGS Japan & APAC owns the development and growth of our Food PB portfolio, inclusive of Whole Foods Market. We develop the food PB expansion and growth strategy to support our broader Grocery efforts across Core Consumables, Amazon Fresh, Express Mart, Quick Commerce, and Sub-Same Day Grocery working across multiple channels and partner teams. Our team is responsible for multiple functions, including Sourcing, Product Development, Quality, and Commercialization.

The Sr. Program Manager, Worldwide Grocery Stores, APAC serves as an entrepreneurial, creative and data-focused program manager for our Food PB business in Japan and APAC. We require an individual who combines a passion for consumers and food with a willingness to move fast and experiment often.

This role will be responsible for leading cross functional projects across WWGS, Core Consumables, Amazon Fresh, Express Mart, Quick Commerce, Food Safety, Legal, Operations and Marketing in both Japan and Singapore. Also, this role will own planning and establishing processes and mechanisms to drive fundamental value developments.

Additionally, this role will be comfortable with ambiguity, have strong attention to detail, be motivated by a fast-paced start up environment, and will be comfortable both thinking big and diving deep. You need to work backwards from the customer to define and prioritize requirements for our product and brand. This requires strong leadership skills and interaction with cross-functional teams. You will work closely with the cross functional team to grow our business.

Do you have a passion for consumers, brands, food and the desire to build something customers love? Do you see a clear path where others see roadblocks? Would you rather break the mold to do something right than settle for the status quo? If you do, we need your enthusiasm and skill to work as a part of a team that develops food private brands.


Key job responsibilities
Key Responsibilities
Program Management & Cross-Functional Leadership
• Drive management and support of cross-functional projects across WWGS, JP/SG stores, Fresh and other teams to drive CX enhancement and fundamental value development
• Own the development, planning, and cross-functional communication of business development schedules
• Collaborate with and influence cross-functional teams and leaders across multiple stakeholders
• Partner closely with various teams to deliver on customer expectations, operating profit, and channel requirements while meeting tight deadlines
• Communicate, represent, and uphold WWGS core values and leadership principles
• Demonstrate bias for action, ownership mentality, and customer obsession in all activities
• Create and maintain PRFAQs, and six-pagers to articulate product vision and strategy
• Drive the Product Innovation pipeline with the commercialization team
• Identify opportunities to fill the innovation pipeline through customer insights, market research, and cross-functional collaboration
• Partner with Product Commercialization, R&D, Legal, and Quality Assurance to bring products to market efficiently while managing risk
• Establish and track meaningful metrics to measure product performance and customer satisfaction

Business Ownership & Analytics
• Partner with channels to implement marketing and merchandising tactics
• Establish and develop relationships with key strategic suppliers to deliver growth innovations
• Conduct weekly, monthly, and quarterly business reviews with data-driven insights and root cause analysis
• Develop and maintain product dashboards with key performance indicators to track progress against goals
• Dive deep into business performance and underlying reasons to inform business decisions
• Understand the critical 4Ps (Product, Price, Placement, Promotion) and work with partner teams to bring products to life effectively for customers
• Make data-informed decisions by leveraging both qualitative and quantitative customer insights
• Collaborate with NA, EU, JP Category Merchant stakeholders across multiple teams on achieving financial plans and category objectives
• Develop risk mitigation strategies including contingency plans, lead-time reductions, and supply chain efficiency

Leadership & Team Development
• Collaboration and influencing cross-functional team and leaders.
• Communicate, represent, and uphold WWGS core values and leadership principles
• Demonstrate bias for action, ownership mentality, and customer obsession in all activities


A day in the life
【What's a day in the Amazon office like? 】 https://www.youtube.com/watch?v=0wIlMX1yUKU

【Employee Benefits】 https://www.amazon.co.jp/b?node=22292420051