Sr. Program Manager, Terminals, Amazon Freight LTL
Amazon.com
At Amazon, we are always exploring new opportunities to shape our global business. Our Program Managers help us move forward with our best ideas and get everything in place to drive success. As you take on different projects, you’ll become an expert in our processes and see your experience evolve. Along the way, you’ll work closely with different functions across Amazon and see how working together makes us a leader in what we do.
Key job responsibilities
• Functional leader for Terminals, Fleet and Yard Strategy and for value added services
• Manage and influence a wide range of stakeholder teams, senior leadership both internally and externally.
• Maintain high operations standard with cross-dock service partners (both 3P and 1P) on safety, performance, and process compliance.
• Introduce, Organize and Manage Multiple Flows within 3P sites, partnering with both finance and legal on contractual work to launch new sites or flows
• Lead network wide, Pan-European continuous improvement initiatives
• Gathers requirements from appropriate business owners, writes clear and detailed functional specifications, prioritizes features, and drives technical scoping as needed.
• Responsible for creating and defining standard metrics and reporting for review by internal partner teams.
To be successful in this role, you need a passion for making data driven decisions which will have direct impact on customer experience. Some keys to your success are the ability to be an effective communicator to various audiences. The ability to remain flexible and adapt to learning new tools and systems is instrumental in your role on the team. Our environment is deadline driven, fast paced, and requires you to be detail-oriented and comfortable interacting and working with multiple teams (business and technical).
About the team
Amazon Freight is building a disruptive transportation product with the vision of redefining shipping for its customers. The goal is to develop easy-to-use, reliable and transparent transportation services that raise the customer experience bar relative to all existing shipping alternatives. In doing this, Amazon is deeply studying customer shipping needs and building innovative, market-leading solutions that will organically attract customers towards our services.
The AF LTL team works externally with service providers, offering business and logistics expertise to ensure optimal delivery of service solutions.
Key job responsibilities
• Functional leader for Terminals, Fleet and Yard Strategy and for value added services
• Manage and influence a wide range of stakeholder teams, senior leadership both internally and externally.
• Maintain high operations standard with cross-dock service partners (both 3P and 1P) on safety, performance, and process compliance.
• Introduce, Organize and Manage Multiple Flows within 3P sites, partnering with both finance and legal on contractual work to launch new sites or flows
• Lead network wide, Pan-European continuous improvement initiatives
• Gathers requirements from appropriate business owners, writes clear and detailed functional specifications, prioritizes features, and drives technical scoping as needed.
• Responsible for creating and defining standard metrics and reporting for review by internal partner teams.
To be successful in this role, you need a passion for making data driven decisions which will have direct impact on customer experience. Some keys to your success are the ability to be an effective communicator to various audiences. The ability to remain flexible and adapt to learning new tools and systems is instrumental in your role on the team. Our environment is deadline driven, fast paced, and requires you to be detail-oriented and comfortable interacting and working with multiple teams (business and technical).
About the team
Amazon Freight is building a disruptive transportation product with the vision of redefining shipping for its customers. The goal is to develop easy-to-use, reliable and transparent transportation services that raise the customer experience bar relative to all existing shipping alternatives. In doing this, Amazon is deeply studying customer shipping needs and building innovative, market-leading solutions that will organically attract customers towards our services.
The AF LTL team works externally with service providers, offering business and logistics expertise to ensure optimal delivery of service solutions.
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