Are you interested in leveraging your program management skills to join a dynamic team responsible for improving public perception of selling in Amazon’s store? We are seeking an experienced, entrepreneurial, high-judgment, results-oriented, and inventive Sr. Program Manager for a dynamic role that will own strategy and execution of initiatives that ensures that public perception mirrors the reality that Amazon’s store a great place for our Selling Partners to build and maintain thriving businesses. This includes working closely with partner teams such as Public Policy, Public Relations, Finance, Creative, and more, to develop initiatives and mechanisms that supports coordinated workstreams.
This role will have a high degree of ownership, driving external marquee annual reports that drives thought leadership and explains how Amazon supports our Selling Partners. The ideal candidate thinks strategically, takes initiative and, is highly detail oriented. They can develop and drive high-level strategic initiatives but also roll up their sleeves, dig in and get the job done. Maturity, strong business judgment, ability to earn trust and influence cross-functional teams, a customer-centric and creative mindset and strong analytical skills are essential. The candidate for this position also embraces ambiguity, ramps quickly on complex issues, and is skilled at communicating complex issues simply and convincingly to a wide range of internal and external audiences.

Key job responsibilities
• Develop and coordinate the creation of marquee external reports including strategic, underlying data, creative, tactical elements.
• Understand customer (internal and external) needs, defining clear project plans and executing to high expectations in a fast-paced environment.
• Interact and influence stakeholders at multiple levels and in multiple regions, and working with business, Public Policy, Public Relations, marketing, tech, legal, IR, analytics, finance, and executive teams to define and deliver solutions with an ability to bring consensus, without sacrificing quality.
• Develop and track key metrics and report program learnings and effectiveness to internal stakeholders
• Manage creative agency relationships and coordination with internal stakeholders.
• Anticipate bottlenecks, anticipating and making tradeoffs, and balancing business needs versus technical or operational constraints.
• Manage review and alignment with executive leadership.


About the team
Seller External Relations’ (SER) vision is that global opinion elites (OEs) agree that Amazon is an amazing place for independent sellers (sellers), especially domestic small businesses, to build and grow the business of their dreams, and that communities (both geographic and demographic) are better off with more sellers selling in Amazon’s store. We achieve this vision by driving a proactive communications and engagement strategy that establishes an accurate and positive narrative tailored to global OEs and the populations of sellers, SBs, and inclusive consumers that they care about.