Amazon India is looking for an experienced Sr. Program Manager based in Bangalore who shares Amazon’s customer obsession and is keen on redefining the Recommerce industry in India. Recommerce is an emerging business with huge potential in India. The ideal candidate will be innovative, team oriented, an effective communicator, have a desire to participate in change and appreciate a dynamic environment with rapidly changing priorities. We are seeking someone with demonstrated history of successfully owning medium-large complex problems and engaging with cross-functional teams, directly and through influence.

The Sr. Program Manager will be an accomplished, motivated individual who will engage extensively with Selling partners, Vendors, Business managers, Legal, Fulfillment centers and Finance teams to expand this business multi-fold in the next two to three years by building tech/non-tech capabilities to reduce upstream defects and solving long-term business problems.

The role will be based in Bangalore.

Role and Responsibilities:
· Review primary, secondary market research data and benchmarking studies to continually size the Recommerce market in India.
· Setup scalable mechanisms/process to fix and reduce upstream defects
· Engage with Category/Business teams to identify whitespaces for their respective categories
· Represent business in various review forums like Weekly/Monthly Business Reviews
· Deep dive into operational challenges faced by Fulfillment centers and establish processes to improve execution rigor
- Comfortable with document writing and presenting/driving alignment with leadership/stakeholders.

The ideal candidate will also demonstrate the following:
• Ability to think and act both strategically and tactically
· Proven experience in scouting vendors and negotiating commercials (including cost-benefit/trade-off analysis)
• Proven success in delivering products and services in a high growth environment. Strong analytical and quantitative skills; ability to use hard data and metrics to back up assumptions, recommendations, and drive actions.
• Strengths in problem solving, issue-resolution, ability to work in a deadline-driven work environment, attention to detail, and ability to multitask
• Strong verbal and written communication skills with a demonstrated experience engaging and influencing senior executives.
• Demonstrated ability to understand and discuss technical concepts, manage tradeoffs and evaluate opportunistic new ideas with internal and external partners.
• Demonstrated ability to work cross-functionally with engineering, design, and other stakeholders to deliver products/services.
• Proven ability to successfully thrive in an ambiguous environment and changing market conditions.

Basic qualifications
· 5+ years of e-commerce, program management, including experience working in a fast-moving large business/Ecommerce.
· Bachelor's degree in Computer Science, Business, or a related field.
· Exceptional written and verbal communication skills with the ability to create compelling positioning/messaging strategy and present complex information clearly and concisely.
· Strong analytical and quantitative skills with the ability to use data and metrics to justify requirements, features and drive management of product.
· High attention to detail.
· Collaborative working style. Must work well in a team environment.
· Must have bias for action and strong work ethic.

Preferred qualifications
· Master of Business Administration with a minimum of 2 years work experience within e-commerce industry.
· Prior experience in setting up complex processes along with good negotiation skills
· Demonstrated ability to work independently to drive projects to completion
· Tenacity to develop ideas independently and thrive in a fast-paced start-up environment is essential for success.
· Experience working with cross-functional teams