Sr. Product Manager-Tech, Photos on Alexa+, Amazon Photos
Amazon.com
Amazon Photos is seeking a Technical Product Manager to define the future of AI-powered memory experiences on Alexa+. You'll build conversational, multimodal interactions that help families rediscover their most meaningful moments—leveraging LLMs, AI, and personalization to create an emotionally intelligent memories companion across Echo Show, Fire TV, and mobile devices.
What you’ll do
- Own the vision & roadmap for Photos on Alexa+: define the customer promise, 12–24-month plan, and success metrics.
- Design multimodal experiences that blend voice, touch, and display (voice prompts, conversational flows, ambient slideshows, highlight reels).
- Ship cross-device coherence: start on Echo Show and seamlessly continue on mobile or Fire TV.
- Partner across Alexa domains (e.g., Music, Household, Communications) to deliver simple, exceptional cross-domain moments.
- Lead with a trust and privacy-first approach: define how we earn and maintain customer trust when delivering interactions with personal photos via voice.
- Collaborate deeply with engineering, applied science, UXR, and design to productionize natural-language/LLM-powered features with strong guardrails and SLAs.
- Measure and learn: define and instrument clear success criteria; run A/B tests and longitudinal experiments; define clear user research questions to understand our customers.
- Own end-to-end delivery: strategy → spec → launch → iteration; write PR/FAQs and tenets; drive alignment across partner teams.
Who you are
- An AI product builder who has shipped consumer-facing LLM or conversational AI features (chat interfaces, voice assistants, or AI-powered mobile experiences) and understands the product trade-offs between model capability, latency, cost, and user trust.
- A human-focused inventor who dives deep into behaviors via data and anecdotes to build for true needs.
- A data-driven experimenter who knows when A/B testing, guardrail evaluations, or qualitative studies accelerate and improve product decision-making.
- A technical PM who can dive into architecture, APIs, data contracts, and latency/quality trade-offs to make better product decisions.
- A trusted partner who can independently own relationships with senior stakeholders across the Devices & Services organization
A day in the life
-Conversational memory search: Design and instrument "Alexa, show me photos of my daughter's soccer games from this year"—defining intent classification, result ranking, and fallback experiences when the model is uncertain.
-Proactive AI curation: Build "memory moments" that surface meaningful photos at the right time (birthdays, anniversaries, travel memories)—balancing personalization with privacy and user control.
-Cross-modal AI experiences: Blend voice input with visual browsing—e.g., start with "Show me vacation photos," then refine with touch gestures and follow-up voice commands.
-Trust and transparency: Define how customers understand why the AI surfaced specific photos and how to correct or provide feedback when results miss the mark.
About the team
We’re a cross-functional product, program, research, and design team focused on personal-memories experiences that customers love and trust. We combine deep consumer instincts with strong technical understanding to ship high-quality features at scale. We obsess over craft, iterate with data, and operate with an underdog mindset—raising the bar for product management at Amazon. Our team members bring experience from diverse disciplines, company sizes, and at least five countries.
What you’ll do
- Own the vision & roadmap for Photos on Alexa+: define the customer promise, 12–24-month plan, and success metrics.
- Design multimodal experiences that blend voice, touch, and display (voice prompts, conversational flows, ambient slideshows, highlight reels).
- Ship cross-device coherence: start on Echo Show and seamlessly continue on mobile or Fire TV.
- Partner across Alexa domains (e.g., Music, Household, Communications) to deliver simple, exceptional cross-domain moments.
- Lead with a trust and privacy-first approach: define how we earn and maintain customer trust when delivering interactions with personal photos via voice.
- Collaborate deeply with engineering, applied science, UXR, and design to productionize natural-language/LLM-powered features with strong guardrails and SLAs.
- Measure and learn: define and instrument clear success criteria; run A/B tests and longitudinal experiments; define clear user research questions to understand our customers.
- Own end-to-end delivery: strategy → spec → launch → iteration; write PR/FAQs and tenets; drive alignment across partner teams.
Who you are
- An AI product builder who has shipped consumer-facing LLM or conversational AI features (chat interfaces, voice assistants, or AI-powered mobile experiences) and understands the product trade-offs between model capability, latency, cost, and user trust.
- A human-focused inventor who dives deep into behaviors via data and anecdotes to build for true needs.
- A data-driven experimenter who knows when A/B testing, guardrail evaluations, or qualitative studies accelerate and improve product decision-making.
- A technical PM who can dive into architecture, APIs, data contracts, and latency/quality trade-offs to make better product decisions.
- A trusted partner who can independently own relationships with senior stakeholders across the Devices & Services organization
A day in the life
-Conversational memory search: Design and instrument "Alexa, show me photos of my daughter's soccer games from this year"—defining intent classification, result ranking, and fallback experiences when the model is uncertain.
-Proactive AI curation: Build "memory moments" that surface meaningful photos at the right time (birthdays, anniversaries, travel memories)—balancing personalization with privacy and user control.
-Cross-modal AI experiences: Blend voice input with visual browsing—e.g., start with "Show me vacation photos," then refine with touch gestures and follow-up voice commands.
-Trust and transparency: Define how customers understand why the AI surfaced specific photos and how to correct or provide feedback when results miss the mark.
About the team
We’re a cross-functional product, program, research, and design team focused on personal-memories experiences that customers love and trust. We combine deep consumer instincts with strong technical understanding to ship high-quality features at scale. We obsess over craft, iterate with data, and operate with an underdog mindset—raising the bar for product management at Amazon. Our team members bring experience from diverse disciplines, company sizes, and at least five countries.
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