Description Amazon Photos is seeking a Technical Product Manager to define the future of AI-powered memory experiences on Alexa+. You'll build conversational, multimodal interactions that help families rediscover their most meaningful moments—leveraging LLMs, AI, and personalization to create an emotionally intelligent memories companion across Echo Show, Fire TV, and mobile devices. What you’ll do - Own the vision & roadmap for Photos on Alexa+: define the customer promise, 12–24-month plan, and success metrics. - Design multimodal experiences that blend voice, touch, and display (voice prompts, conversational flows, ambient slideshows, highlight reels). - Ship cross-device coherence: start on Echo Show and seamlessly continue on mobile or Fire TV. - Partner across Alexa domains (e.g., Music, Household, Communications) to deliver simple, exceptional cross-domain moments. - Lead with a trust and privacy-first approach: define how we earn and maintain customer trust when delivering interactions with personal photos via voice. - Collaborate deeply with engineering, applied science, UXR, and design to productionize natural-language/LLM-powered features with strong guardrails and SLAs. - Measure and learn: define and instrument clear success criteria; run A/B tests and longitudinal experiments; define clear user research questions to understand our customers. - Own end-to-end delivery: strategy → spec → launch → iteration; write PR/FAQs and tenets; drive alignment across partner teams. Who you are - An AI product builder who has shipped consumer-facing LLM or conversational AI features (chat interfaces, voice assistants, or AI-powered mobile experiences) and understands the product trade-offs between model capability, latency, cost, and user trust. - A human-focused inventor who dives deep into behaviors via data and anecdotes to build for true needs. - A data-driven experimenter who knows when A/B testing, guardrail evaluations, or qualitative studies accelerate and improve product decision-making. - A technical PM who can dive into architecture, APIs, data contracts, and latency/quality trade-offs to make better product decisions. - A trusted partner who can independently own relationships with senior stakeholders across the Devices & Services organization A day in the life -Conversational memory search: Design and instrument "Alexa, show me photos of my daughter's soccer games from this year"—defining intent classification, result ranking, and fallback experiences when the model is uncertain. -Proactive AI curation: Build "memory moments" that surface meaningful photos at the right time (birthdays, anniversaries, travel memories)—balancing personalization with privacy and user control. -Cross-modal AI experiences: Blend voice input with visual browsing—e.g., start with "Show me vacation photos," then refine with touch gestures and follow-up voice commands. -Trust and transparency: Define how customers understand why the AI surfaced specific photos and how to correct or provide feedback when results miss the mark. About the team We’re a cross-functional product, program, research, and design team focused on personal-memories experiences that customers love and trust. We combine deep consumer instincts with strong technical understanding to ship high-quality features at scale. We obsess over craft, iterate with data, and operate with an underdog mindset—raising the bar for product management at Amazon. Our team members bring experience from diverse disciplines, company sizes, and at least five countries. Basic Qualifications - 5+ years of end to end product delivery experience - 5+ years of technical product or program management experience - Experience contributing to engineering discussions around technology decisions and strategy related to a product - Bachelor's degree - Experience with feature delivery and tradeoffs of a product - Experience owning/driving roadmap strategy and definition - Experience managing technical products or online services Preferred Qualifications - 5–8 years of product management experience with at least 2+ years building consumer-facing AI/LLM products (conversational interfaces, chat experiences, voice assistants, or AI-powered mobile apps) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits . USA, CA, Sunnyvale - 173,900.00 - 235,200.00 USD annually USA, WA, Seattle - 151,200.00 - 204,600.00 USD annually