Mexico City, MEX
1 day ago
Sr. Product Manager, Latam, International Seller Services
Description At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon drives multiple new initiatives to better serve all customers. We are hiring a Sr. Product Manager to help us accelerate our efforts in launching a new Business Unit within Amazon Marketplace which will disrupt the way we operate in terms of supply chain, CX, cost to serve, as well as provide a differentiated customer offering. As the ideal candidate, you will have a proven track record of leading cross-functional initiatives and delivering complex, multi-stakeholder projects within the e-commerce or digital products space. Your exceptional product management skills, including roadmap development, agile delivery, and go-to-market planning, will ensure the timely and successful launch of innovative products in the CX, supply chain and cost to serve area. If you thrive in a fast-paced, data-driven environment and are passionate about driving strategic growth and expansion in the new marketplaces, we encourage you to apply for this exciting opportunity. Key job responsibilities - Launch new features to improve customer experience that meet local compliance - Establish launch metrics and success criteria to measure the performance of the newly launched features - Define new selection entitlement based on customer insights. Work with technical and seller account manager teams to source selection that local consumers seek. - Create KPI dashboard to then audit and influence the selection sourcing experience end-to-end in coordination with international teams, covering sellers registration, product safety compliance, seller listing, and localization. - Collaborate with multiple Tech organizations to prioritize feature development, catalogue quality and merchandising process to drive improvement of selection CX, discoverability and relevance. - Define and Bar-raise the Customer Experience around pricing, providing MX-specific requirements. Collaborating and influencing central teams to drive tooling improvements. - Monitor and analyze program metrics, establishing feedback loops for continuous improvement of customer and seller experience -Define tracking mechanisms to measure the effectiveness of new features, traffic plan and proactively implement improvement measures to reach the program goals Basic Qualifications - Bachelor's degree or equivalent - 4+ years of end to end product delivery experience - Experience owning/driving roadmap strategy and definition - Experience with feature delivery and tradeoffs of a product - Experience as a product manager or owner - Experience in using statistical analysis to identify issues or opportunities for improvement - Experience working across functional teams and senior stakeholders - Experience in influencing senior leadership through data driven insights - English proficiency: Advanced (written and spoken) - Spanish or Portuguese proficiency: Advanced (written and spoken) - Excel proficiency: Advanced Preferred Qualifications - Knowledge using data management tools such as datawarehouses, SQL, Python, R. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Confirmar seu email: Enviar Email