It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
Job DescriptionWe are seeking a Partner Programs/Incentives Analyst to join our Global Partnerships and Channels (GPC) organization to support GTM strategy and strategic planning. The preferred candidate will have experience in Finance, is comfortable managing large data sets, has strong attention to detail, can synthesize results, and has strong communication skills. They will work cross-functionally across operations, sales, accounting, IT and finance, with the primary objective of enabling Partner Programs to make effective, analytically driven, and strategic operating decisions.
What you get to do in this role:
Assist in the development, defining business rules and reporting of key performance metrics related to partner programs
Analyze large sets of data to model and estimate annual budget planning
Drive forecasting for partner sales in partnership with partner sales operations and global business units
Work with GPC leadership for partner program spend strategy, manage, and track ROI
Analyze performance and productivity data and assist in preparing slides for QBR’s, or other Sales leadership presentations
Extract data sets, perform analyses, build data models to support pipeline, coverage, renewal or other initiatives
Gather and define requirements for Business Intelligence initiatives
Manage GTM planning and operational process improvement projects
Support the implementation of Sales productivity, planning and reporting tools
Maintain databases and develop weekly/monthly/quarterly metrics reports
Other ad hoc responsibilities in support of sales finance and operations
Willing to work with teams in different time zones
Qualifications
5+ years’ experience in Finance, Business Operations, preferably with a SaaS organization or in Strategy & Operations Consulting
Experience launching sales commission/incentive programs is a plus.
Excellent Analytics skills
Excellent communication skills – verbal and written
Ability to communicate effectively and collaborate with others
Self-motivated with the ability to multitask
Comfortable and flexible working in a fast-paced environment
Positive “can do” attitude and highly analytical; enjoys challenges
Detail-oriented and comfortable working with large data sets
Proficiency with MS Office, especially Excel, Tableau and PowerBI experience preferred.
Bachelor's Degree preferred
Compensation is based on the geographic location in which the role is located and is subject to change based on work location.
For positions in this location, we offer a base pay of <<ENTER RANGE HERE>>, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs.
Compensation is based on the geographic location in which the role is located and is subject to change based on work location.
Additional Information
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
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