Job Description This person will be leading the delivery, execution, and optimization of all marketing emails associated with the Pre-Cruise Pricing & Promotions Automation program. This role will oversee the buildout of new programs, ensuring seamless orchestration of communications across Salesforce Marketing Cloud, Hybris (My Royal Caribbean Cruise site), and Royal Caribbean app. This coordinator will own the end-to-end program management of email campaigns triggered by our new segmentation engine—supporting retargeting, distressed inventory, cross-sell, and loyalty-driven. This is a high-visibility, high-impact role that partners directly with Onboard Revenue, Digital, E-Commerce, Data Science, Engineering, and Brand Marketing teams. Additionally, this person will lead the full project lifecycle for all email workstreams within the Pre-Cruise Automation Program and execute Triggered & Personalized Communications. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements • 4+ years in CRM, Email Marketing, or Digital Marketing  • 2+ years project management experience in a cross-functional digital environment  • Experience with Salesforce Marketing Cloud, developing customer journeys, and dynamic content is strongly preferred  • Strong familiarity with segmentation, email personalization, and behavioral triggers CMS platform experience- SFMC highly preferred