Do you want a role with deep meaning and the ability to make a major impact? As part of Intelligent Talent Acquisition (ITA), you'll have the opportunity to reinvent the hiring process and deliver unprecedented scale, sophistication, and accuracy for Amazon Talent Acquisition operations. ITA is an industry-leading people science and technology organization made up of scientists, engineers, analysts, product professionals and more, all with the shared goal of connecting the right people to the right jobs in a way that is fair and precise. Last year we delivered over 6 million online candidate assessments, and helped Amazon deliver billions of packages around the world by making it possible to hire hundreds of thousands of workers in the right quantity, at the right location and at exactly the right time. You’ll work on state-of-the-art research, advanced software tools, new AI systems, and machine learning algorithms, leveraging Amazon's in-house tech stack to bring innovative solutions to life. Join ITA in using technologies to transform the hiring landscape and make a meaningful difference in people's lives. Together, we can solve the world's toughest hiring problems.

Sr. Manager focuses on people development, develops the Kaizen initiatives, and drives standardization in project delivery. Sr. Manager also coordinates the discussions and influences the senior stakeholders from within the team and our partner teams. The ideal candidate will have a track record of developing teams, operational planning and driving large-scale projects for operational efficiencies and improving quality & cost. Further, the candidate should have deep understanding of end-to-end operations, analytical abilities, and high business judgment. This role requires skills at breaking down complex, high-level ideas into executable features and distinct phases. The ability to influence cross-functionally and across the organization, at all levels, will be critical to success in this role.


Key job responsibilities
• Lead teams of Sr. Program Managers, and provide strategic direction, content oversight and a positive work environment.
• Manage full lifecycle of complex cross-functional programs with considerable impact across multiple organizations
• Development of the overall program strategy, tactically driving teams in and outside of your organization to deliver
• Define the program (mission, vision, tenets), set objectives, analyze data and drive improvements that are quantified with metrics
• Work autonomously in an ambiguous environment, seeking to understand business problems, automation limitations, scaling factors, boundary conditions and reasons behind leadership decisions
• Partner with teams across the business you support and beyond to source, allocate, and coordinate resources
• Oversee gaps between teams, processes and systems, helping teams reduce exposure to classic failure modes (e.g., requirements not sufficiently understood or documented, ineffective cross-team collaboration, long-term impact(s) from third-party solutions, security not considered, insufficient stakeholder review, etc.)
• Solve ambiguous problems and proactively identify and mitigate risks
• Work with program managers, business leaders and executive team to communicate and impact critical business initiatives
• Develop, implement, and govern KPI reporting for a portfolio of programs, providing visibility to the milestones, and performance across all projects


About the team
The Intelligent Talent Acquisition (ITA) team supports the Amazon Talent Acquisition (ATA) organization by transforming data into insights on hourly associate and corporate hiring within Amazon. While ATA is responsible for the management of the hourly and corporate talent supply chain, the ITA team in particular focuses on defining analytics that measure the performance of the program. While we continue to work on metrics that help monitor the health of the program we also spend efforts on identifying efficiencies in the process path through the power of data and predictive analytics.