General Information Req # WD00085175 Career area: Sales Support Country/Region: United States of America State: North Carolina City: Morrisville Date: Thursday, July 10, 2025 Working time: Full-time Additional Locations:  * United States of America - North Carolina - Morrisville Why Work at Lenovo We are Lenovo. We do what we say. We own what we do. We WOW our customers. 
Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY). 
This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub. Description and Requirements

This position reports into the North America Sales Operations Director and will lead a team of Sales Operations Managers and Specialists supporting the Public Sector and SMB Organizations.  This is a highly visible role supporting the North America Leadership team.  The ideal candidate will have experience building high performance teams, presenting recommendations to the executive level, coordinating activities of others, improving processes, and analyzing datasets to support recommendations.  The right candidate for this role will contribute significantly to the success of the North America business.

Responsibilities

Build, manage, and mentor a high performing teamStrategic and tactical planning to align resources to high priority areas and deliver business critical outputs on scheduleLead creation and maintenance of consistent, timely, and accurate cadence and BMS materials for the leadership teamManage sales coverage alignment, territory management, and account move processesProvide data and analytics input to the semi-annual quota processAnalyze and understand trends in key metrics, to provide business insights and recommend corrective actionsInterface with teams on topics of order load, quota analysis, quota deployment, tracks, pipeline, quarterly revenue commitments, etc.Lead cross-functional efforts to improve reporting tools and data availability for NA stakeholdersInfluence and advise management on critical and strategic decisions & business issuesOwn and manage additional business improvement initiatives and projects on an ongoing and an ad-hoc basis

Basic Qualifications:

3+ years experience building and leading high performance teams 12+ years Sales Operations experience providing analytical reporting and business insightBachelor's Degree in a relevant discipline or business-related area required

Preferred Qualifications: 

Strong business understanding and demonstrated Financial AcumenBackground in developing / optimizing business management systems, processes, and toolsDetail-oriented with excellent project management, organizational, and analytical skillsDemonstrated ability to partner and build relationships with peers, senior management and other functional groupsAbility to multi-task in a rapidly changing work environment, balancing multiple projects / initiativesSuperior communication skills (English) - oral and written with refined presentation abilityAbility to explain critical concepts and ideas in a clear and concise manner to leadership, team members, and peersAnalytical thinking, ability to solve problems and think outside the boxSelf-motivated with drive, enthusiasm, and commitment; able to work proactively and autonomouslySuperior skills with Microsoft Excel and PowerPoint Experience with Dynamics, Qlik, SQL, and/or PowerBI  We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class. Additional Locations:  * United States of America - North Carolina - Morrisville * United States of America * United States of America - North Carolina * United States of America - North Carolina - Morrisville