Escazu, Costa Rica
20 hours ago
Sr. Manager, Marketing Capabilities - Forward Deployed Engineer
ROLE SUMMARY

We are seeking a skilled Software Engineer who will design, build, and maintain software systems that deliver business value. In this role, you will focus on code quality, architecture decisions, and reliable delivery while leveraging AI tools to enhance productivity. You will verify and review AI-generated code to ensure it meets our quality standards.

In this forward-deployed role, you will be embedded directly with Commercial business unit. You will operate like a "startup Staff Engineer," bridging the gap between building products and solving real business problems through rapid solution delivery and deep domain expertise. As part of the discovery-to-scale pipeline, you will identify recurring patterns and hand off validated solutions to Platform Engineers for generalization into enterprise capabilities.

This role encompasses business unit technical strategy and architectural direction. You will define strategic direction and be accountable for outcomes, shape practices across the business unit and maintain external visibility. You will handle business unit complexity creating clarity from ambiguity.

ROLE RESPONSIBILITIES

Business: Shape technology-driven Marketing and Advertising business strategy, represent technical perspective at project level, and be recognized as a bridge between ideas and solution delivery

Delivery: Drive delivery of the most critical technical initiatives, establish engineering delivery practices across the business unit, and be the technical authority on high-stakes projects

People: Develop technical leaders, shape engineering talent strategy across the business unit, and build high-performing engineering teams

Artificial Intelligence: Design AI-augmented engineering workflows for your area, evaluate new AI tools, train engineers on effective AI usage, and balance speed with verification

Scale: Lead architectural decisions for complex systems across teams, establish quality standards for your area, mentor engineers on architecture, and own technical debt strategy

Documentation: Establish documentation standards across teams in your area, build knowledge management systems, and mentor engineers on effective technical writing

Reliability: Design for reliability, implement comprehensive monitoring and alerting, lead incident response, and drive post-incident improvements

Process: Drive process efficiency within your team, coordinate cross-functional technical work, and lead retrospectives

ROLE BEHAVIOURS

Don't Lose Your Curiosity: Shapes organizational culture around curiosity and continuous learning; sponsors experimental initiatives across the organization; recognized externally as a thought leader in problem discovery; influences industry practices around innovation and exploration

Own the Outcome: Defines organizational accountability standards focused on business impact; shapes industry practices around outcome ownership in the AI era; sponsors transformational initiatives with full outcome accountability; recognized externally for ownership culture leadership

Be Polymath Oriented: Champions cross-disciplinary learning; creates holistic solutions spanning technical and business domains; embodies the Renaissance Engineer ideal; translates specialized knowledge into accessible explanations; thinks like a business insider

Communicate with Precision: Creates spec-driven development practices; mentors others on precise communication; spans C-level executives to frontline workers; drives clarity as a core value across their function; represents the organization externally

Think in Systems: Shapes systems design practices across their function; conducts chaos engineering experiments; influences cross-team architecture decisions; creates clarity from complexity; bridges technical systems with business processes

QUALIFICATIONS

Bachelor's degree in Computer Science, Engineering, or related field with 8+ years of relevant experience. Master's degree preferred. Industry thought leader with enterprise-wide strategic influence.

EXPERT-LEVEL SKILLS

Business Immersion: You influence execution across the business unit, exemplify the business immersion mindset that defines forward-deployed engineering, and shape how engineering engages with the business.

Data Integration: You leverage data integration patterns and best practices across the business unit. You design large-scale data flows, solve the most complex integration challenges, and are the authority on enterprise data integration.

Full-Stack Development: You work comfortably in any language and rapidly acquire new skills as needed. You deliver production solutions in days not months, shape full-stack practices across the business unit, and exemplify polymathic engineering.

Multi-Audience Communication: You shape communication practices across the business unit. You represent engineering externally, communicate at board and executive level, and are recognized as an exceptional communicator who bridges any audience gap.

Problem Discovery: You shape approaches to problem discovery across the business unit. You are recognized for transforming ambiguous situations into clear opportunities, influence how teams engage with business problems, and are the go-to person for the most undefined challenges.

Rapid Prototyping & Validation: You shape culture around rapid validation and iterative delivery across the business unit. You are recognized for transformative fast delivery, define standards for prototype-to-production, and exemplify the "deliver in days" mindset.

Stakeholder Management: You shape stakeholder practices across the business unit. You manage customer relationships, represent engineering at the highest levels, and are recognized for exceptional stakeholder partnerships.

Team Collaboration: You create collaborative culture across the business unit. You transform dysfunctional team dynamics, are recognized for building exceptional teams, and mentor others on collaboration excellence.

PRACTITIONER-LEVEL SKILLS

AI Evaluation & Observability: You drive execution across teams in your area, establishing annotation guidelines, training human-calibrated LLM judges, and building evaluation pipelines that connect tracing to datasets to experiments. You design multi-evaluator strategies for complex quality dimensions.

AI Literacy: You drive AI adoption decisions across teams in your area. You assess AI tools and vendors systematically, train engineers on AI concepts, and establish guidelines for appropriate AI use.

AI-Augmented Development: You optimize AI tool usage to enable lightning speed solution delivery for your business area. You can supervise execution performed by AI to ensure the best solution is delivered.

Architecture & Design: You design complex multi-component systems end-to-end, evaluate architectural options for large initiatives across teams, guide technical decisions for your area, and mentor engineers on architecture. You balance elegance with delivery needs.

Code Quality & Review: You establish and enforce quality standards across teams in your area. You mentor engineers on effective code review, ensure verification depth for AI-assisted development, and drive testing strategies.

Knowledge Management: You execute knowledge management initiatives across teams in your area, create knowledge systems and taxonomies, establish practices that make institutional knowledge persistent, and mentor others on knowledge sharing.

Pattern Generalization: You lead pattern generalization initiatives across teams, define criteria for when to generalize vs keep custom, and establish intake processes for receiving validated solutions from Forward Deployed Engineers. You mentor engineers on abstraction design.

Technical Writing: You define documentation standards across teams in your area, create documentation systems and templates, train engineers on spec-driven development, and ensure documentation quality across projects.


  
Work Location Assignment: Hybrid

EEO (Equal Employment Opportunity) & Employment Eligibility 

Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, or disability.

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