About the RoleThe Senior Manager, Learning & Development is a future-forward HR leader responsible for designing and executing integrated talent strategies that accelerate growth, build organizational capability, and strengthen resilience across the Product-to-Market functions. This role requires a growth mindset, learning agility, and comfort operating in ambiguity, while shaping innovative solutions that equip our people to thrive in a rapidly changing retail landscape.

As a strategic thought partner, this leader will collaborate across business, HR, and technology teams to ensure we are cultivating a high-performing, future-ready workforce aligned with Gap Inc.’s transformation and growth objectives.What You'll Do

Learning & Development

Deliver a learning strategy that advances functional capability building, leadership development, early talent development, and enterprise transformation (e.g., P2M).

Oversee design, delivery, and measurement of learning programs that are adaptive, forward-looking, and scalable—including onboarding, technical training, and change leadership.

Curate and integrate innovative approaches (e.g., digital platforms, microlearning, coaching networks, social learning, simulations) to foster continuous skill evolution.

Apply a test-and-learn mindset to measure impact, leverage feedback, and continuously improve programs for long-term business outcomes.
 

Employee Experience & Engagement

Champion a culture of continuous learning, growth, and adaptability to enhance employee engagement and career development.

Use modern instructional design and digital-first learning strategies to create meaningful, personalized, and inclusive learning experiences.

Inspire employees to embrace change and build resilience in times of transformation.
 

Cross-Functional Collaboration

Partner with HRBPs, business leaders, People Analytics, and Change Management to integrate learning strategies into broader enterprise initiatives.

Act as a connector and influencer, driving alignment across functions in environments of complexity and ambiguity.

Who You Are

5+ years of experience in learning design, facilitation, and/or program delivery—preferably within a retail or fast-paced consumer environment, with 3–5 years in an enterprise-wide scope.

Proven ability to lead learning strategy in complex, ambiguous, and rapidly evolving contexts, including enterprise transformation and leadership development.

Demonstrated growth mindset, resilience, and agility—able to experiment, pivot, and innovate in response to business needs.

Strong facilitation, content design, and stakeholder engagement skills with the ability to influence at all levels.

Experience with modern learning technologies, digital learning ecosystems, and future-forward practices.