Position Purpose:
The Senior Manager Corporate Communications will work closely with the Director of Internal Communications to help establish the strategic direction and day-to-day management of integrated internal communications to field and office-based associates. The Senior Manager is responsible for providing overall communications support to an assigned portfolio of internal clients that represent key business and functional units, as well as special business initiatives. The Senior Manager will serve as the principal communications strategist and project lead for all communications and related deliverables in support of their client group's business objectives, as well as the strategic objectives of the Company. The Senior Manager will help ensure the team's communications are on message, consistent in their quality and delivery, and measurable in their results
Key Responsibilities:
Plan and execute proactive, integrated internal communications initiatives.Build Client relationships; develop deep understanding of varied and complex communications needs of client's business or functional area. Become fully immersed in assigned functional businesses (e.g., attend client staff meetings, strategic planning sessions, and other team gatherings.)Counsel internal business clients on most effective communications strategies and tactics for various audiences, with a focus on sales and field audiences.Develop communications strategies and plans that are consistent with Company and individual business units' goals. Review and approve all implementation components of any client approved communications initiatives. Maintain current and accurate documentation, and coordinate and/or perform testing of new communications vehicles.Work with other communications colleagues in planning/scheduling and sourcing resources. Act as liaison with outside vendors and agencies as appropriate in support of clients, as appropriate. This includes managing any associated budgets.Maintain communications metrics and measurement to show efficacy of the work. Frequently identify and share data insights with colleagues and partners in quarterly business review.Create and maintain wrap-up and executive summary reports that provide measurement analysis and recommendations for continuous improvement.
Direct Manager/Direct Reports:
Reports to Director, Internal Communications
Travel Requirements:
Typically requires overnight travel 5% to 20% of the time.
Physical Requirements:
Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
Working Conditions:
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
Minimum Qualifications:
Must be eighteen years of age or older.Must be legally permitted to work in the United States.
Preferred Qualifications:
Degree in English or Journalism preferredExperience in large-scale strategic communications planningPR & Media Relations ExperienceExperience in Project ManagementExperience managing staffProven ability to translate complex topics into easy-to-understand communications.
Minimum Education:
The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.
Preferred Education:
No additional education
Minimum Years of Work Experience:
7
Preferred Years of Work Experience:
No additional years of experience
Minimum Leadership Experience:
None
Preferred Leadership Experience:
None
Certifications:
None
Competencies:
Proven ability to manage positive client relationships and lead cross-functional teams effectivelyBig, creative thinker, and ability to bring those ideas to live through strategic, clear plansProven ability to motivate others, including team members who are not direct reportsFull-range comprehension of all communication vehicles, both internal and external Exceptional writing skillsExceptional verbal communication skillsSignificant related work experience that includes writing in fields such as journalism, communications, law or government.Ability to synthesize complex and sensitive materials into compelling and persuasive content that will connect and impact intended audiences.