As a Senior Lead Systems Analyst on the Identity team, you will play a pivotal role in transforming Chick-fil-A's Identity Ecosystem. You will leverage your specialized skillsets across key identity platforms and deep expertise in the areas of Authentication and Authorization.
Beyond technical execution, you will be instrumental in shaping and leading the strategic vision for our authentication and authorization programs. This includes driving key strategic conversations, influencing program direction, and defining a roadmap that ensures our identity solutions are robust, scalable, and aligned with Chick-fil-A's evolving business needs. As Chick-fil-A's business expands and identity requirements become more complex, your leadership in these strategic areas, combined with implementing new processes and systems, will enable us to scale and thrive.
Our Flexible Future model offers a healthy mix of working in person and virtually, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community.
Responsibilities Own decisions and sets the direction, vision, design, and strategy in areas of authentication and authorization. For multiple medium-large systems, responsible for defining requirements, identifying technical solutions, execution of technical tasks, creation of documentation (requirements, process maps, test plans, etc.), and communication with functional partners.Make decisions related to vendor management, budgeting, negotiate contracts, and planning. Support and troubleshoot high complexity and/or business impacting issues and assist other team members with lower complexity issues. Support the work of more junior people on the broader team and communicates with functional partners or vendors related to assigned areas of work. Considered a Subject Matter Expert (SME) and responsible for overseeing the execution of the authentication and authorization strategy. Understand all aspects of system including how they interact with and/or impact other systems or business processes.Influence the strategy of assigned systems and area of responsibility and expected to collaborate and build roadmaps with partners/stakeholders.Accurately and confidently represent assigned system(s) to leadership teams and gain support for initiatives. Able to fully own the lifecycle of systems.Influence functional partners and teams or peers and can contribute to broader discussions and procedures that are not specifically in assigned area of expertise (ie: task force, architecture forum, emerging technology). May represent the organization to outside organizations or other forums. Minimum Qualifications Bachelor's degree or equivalent experience in Computer Engineering, Computer Science, or related field4+ years of related experienceIndustry authentication and authorization systems experienceSelf-starter who completes responsibilities with minimal supervision Excellent written and verbal communication skills Sharp analytical and problem-solving skills Excellent personal and relational intelligence Strong decision-making skillsStrong team collaboration skillsPursues continuous improvement and exhibits personal drive for excellenceMethodical, investigative and inquisitive mind and attention to detailAdaptable and flexible approach to workAbility to effectively manage vendors Preferred Qualifications Bachelor's degree5-7 years of related experienceAuthentication and authorization experience with Okta, Ping, Microsoft, or Google Minimum Years of Experience 4 Travel Requirements 10% Required Level of Education Bachelor's degree or equivalent experience Preferred Level of Education Bachelor's Degree Major/Concentration Computer Engineering, Computer Science, or related field Submit Resume ApplyApplyShareRefer this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeedInterested in this opportunity?
Chick-fil-A, Inc. is an equal opportunity employer that values diversity and inclusion. We make employment decisions on the basis of qualifications, merit and business need. It is and has been the policy of Chick-fil-A to ensure that all individuals are provided equal employment opportunities without regard to disability. Accordingly, Chick-fil-A will make reasonable accommodation(s) for the physical and/or mental limitation(s) of an otherwise qualified individual with a disability - whether an applicant or current employee - unless an undue hardship would result. If you believe you may require a reasonable accommodation due to a disability in connection with your application and/or the hiring process, please contact staffselection@chick-fil-a.com as soon as you realize this need. Application FAQs