Key Account Manager

Would you like to work in an international Fortune 500 company (Top Employer 2026 award winner) where individual development is of paramount importance? Do you believe in our vision of a smoke-free future? Apply now for the position of Senior Key Account Manager LUX.

 

THE ORGANISATION
Philip Morris is one of the world’s largest international tobacco companies, with more than 82,700 employees worldwide. Our employees speak more than 80 languages and come from all regions of the world. We have 50 production facilities worldwide and our products are sold in more than 180 countries.

 

At Philip Morris, we strive for a future where smoking is a thing of the past and we are all committed to make this reality as soon as possible. Our vision is clear: to lead the transformation of our industry by fully focusing our efforts, energy and resources to offering better, smoke-free alternatives for adults who otherwise continue to smoke. We are determined to change the world for the better and change to the benefit of all adult smokers and society at large.

 

We believe in the following values.

Innovation | Integrity | Excellent Execution | Collaboration | Responsibility

 

THE OPPORTUNITY
To strengthen our Luxembourg team, we are currently sourcing a Senior Key Account Manager who will report to the Head of Key Accounts Belux.

As a Senior Key Account Manager, you will take ownership of the strategic development and performance of our largest and most complex accounts across all channels. You will act as a senior commercial partner to both internal and external stakeholders, shaping the Luxembourg commercial strategy while coaching and influencing teams to deliver outstanding results.

You are passionate about making a meaningful impact for both our customers and our organisation. You bring strategic thinking, strong stakeholder management skills, commercial acumen, and a continuous improvement mindset to grow our accounts into long‑term PM partners.

 

Responsibilities of this role:

Translate national and cluster‑level KPIs into strategic account plans and measurable objectives.Lead the development, implementation, and optimisation of commercial activities across major accounts.Act as a senior commercial advisor to internal stakeholders, providing insights, recommendations, and business cases.Build, grow, and negotiate high‑level partnerships with Key Business Partners and senior decision‑makers.Provide strategic guidance to the Country Team on channel development, category performance, and account‑level opportunities.Lead complex cross-functional projects and represent Luxembourg in regional or market‑level initiatives.Oversee the budget planning and ensure accurate and impactful budget usage to maximise ROI.Contribute to the strengthening of our smoke‑free vision and drive its adoption with key partners.Mentor and support junior account managers or field teams, fostering collaboration and capability building.

 

KEY REQUIREMENTS

10+ years of experience in Key Account Management, Business Development or Strategic Sales, preferably within FMCG, Food, Beverages, Consumer Electronics, or other fast‑moving environments.Proven track record in managing large or complex accounts, negotiating at senior level, and delivering sustainable commercial growth.Strong analytical skills with the ability to translate insights into actionable strategies.Fluency in French and English (good understanding of German is a strong plus).You are a strong relationship builder with excellent stakeholder management abilities.You take ownership, work independently within your scope, and proactively drive results.Comfortable navigating ambiguity and adapting strategies based on market, customer, or performance insights.Demonstrated capability in coaching, supporting, or influencing colleagues to elevate collective performance.Results-oriented, commercially driven, eager to learn, challenge, and collaborate in a dynamic and fast‑evolving environment.Deep understanding of the Luxembourg retail and trade landscape, with the ability to leverage market knowledge to drive commercial decisions.Experience leading teams or managing external partners/agencies, demonstrating strong collaboration, communication, and people‑development skills.High level of resilience and dynamism, able to work under pressure, manage weekly deadlines, and maintain a positive and solution‑oriented spirit.  

 

 

RISE TO THE CHALLENGE
You will join a dynamic, international and fast-paced work environment in a rapidly evolving industry and will interact with different levels of experience and expertise across the Company. We offer a contract with a competitive salary commensurate to the professional experience.

Our company offers you a fresh perspective. Here, you will never stop exploring and discovering. We take on-the-job learning to another level, giving you every opportunity to develop your career and reach your full potential. This position will advance your experience with innovative technologies, services, and processes. Backed by a competitive salary and compensation package, you will work in a professional setting with clients and team members from all over the world.